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Reader Comments (Page 1 of 2)
6-07-2011 @ 10:47PM
g said...
just pointing out that your link states active military can check 3 bags for free in coach and 4 bags for free if sitting in first class. that video was obviously shot in coach. so the agent checking them in was correct.
its obviously up to the agent to waive the fees accordingly but he/she did their job correctly.
"Will the first or second bag policy apply to active U.S. Military personnel checking bags?
No. U.S. Military personnel on active duty with travel orders may check in 3 bags in Economy Class and up to 4 checked bags in First/Business on Delta aircraft or Delta Connection® carriers, at no additional charge. Each bag has a maximum weight of 70 lbs (32 kg) and size of 80 linear inches (203 cm)."
Reply
6-07-2011 @ 10:52PM
Grant Martin said...
Good catch. I've updated the post to reflect the policy. Thanks g!
6-07-2011 @ 10:58PM
notdouchebag said...
yeah I guess carrying my aidbag and m-4 from country is my fault and I should pay them...you are a complete P.O.S.
6-07-2011 @ 11:35PM
rose said...
Delta your airline is so upsetting to me as an american citizen.....Our troops deserve the highest and ultimate respect!
6-07-2011 @ 11:42PM
fufu1951 said...
This is a disgrace servicemembers are paid so little that sustaining their families is a challenge. This is pure greed does Delta not realize that service members are why they are able to fly?Give these Servicew members a refund and send them and their family on vacation!!!!
6-08-2011 @ 12:24AM
sandy smith said...
OMG. These Ladies and Gentlemen are fighting for our country and freedom. I will never make as much as Delta, however if I am in the company of a Soldier I will pay for his gas, meal, etc that is the least I can do! DELTA YOU SHOULD BE ASHAMED!!!
6-08-2011 @ 1:02AM
RogerW said...
Delta also makes an unnecessary distinction between "active duty" military and non-military. Members of the Army Corps of Engineers, nearly all of whom are civilians, do not get the same breaks as soldiers even though they are going to the same place to serve this country. Soldiers waiting for a light to Iraq or Afghanistan can kill the hours in Delta's lounge. Corps members on the wsame flight can not.
How fair and patriotic is that?
6-08-2011 @ 1:14AM
AMC said...
THIS GOES TO"g" I CAN TELL U HAVE NO RESPECT TOWARDS THE US MILITARY SERVICE & NOR THEIR RTS.,..THEY BREAK THEIR FAMILY LINKS TO SERVE A COUNTRY, DEFEND UR RTS & U THINK THAT WHAT WAS DONE IN DELTA & BY DELTA WAS "A JOB WELL DONE?" IF I WERE U? I WOULD BEG TO BECOME AN EMBRYO, BORN AGAIN WITH A DIFFERENT BRAIN & IF NOT POSSIBLE THEM B A MISCARRIAGE...MOOD...L I V I D
6-08-2011 @ 6:07PM
Christine Scott said...
Our military give of there life & family. They should sail through with open arms any airlines to return home without any termoil. Delta do the right thing by our troops!
6-08-2011 @ 1:34AM
KAL said...
I THINK THE USA SHOULD ENLIST EACH AND EVERYTONE THAT AGREED WITH THIS POLICY TO A 1 YEAR ENLISTMENT TO IRAQ, AND SEE IF THEY WOULD LIKE TO PAY FOR THEY RETURN TO THE GOOD OLE USA , WITH BAGGAGE CHARGES AFTER THERE EMOTIONMAL TOUR IS OVERWITH !! DUH
6-08-2011 @ 2:39AM
lindy said...
If Delta cannot clearly state that they will refund all proceeds, Delta should not be allowed to carry any military personel, any state, federal or local government personel, and have all contracts involving with any public governmental agency voided...They are protected by the armed forces of this nation, but insisit on gouging the troops who stand on the wall to protect their asses..Well, enough corporate gluttony...cut off their blls...let them defend themselves from now on. Remove all services from the aholes including airport screening on their flights...Lets see how many folks want to fly on their unprotected airplanes.............
6-08-2011 @ 2:55AM
Proud american said...
G you must work for Delta or your a complete butthead!! I get the agent was doing their job. The question is why the heck would Delta charge soldiers for baggage. I dont think Delta is hurting especially what they charge for tickets. Delta should be ashamed and so should you G for being a dumb ass.
6-08-2011 @ 3:10AM
Leila said...
My fiance had over 3 bags of issued gear he was required to return with alone plus his own personal belongings. It would take at least a month to be able to get any gear plus a huge cost if they mailed it back. Delta is crooked.
6-08-2011 @ 7:54AM
Chris Chronister Wrightsville,pa said...
This makes me livid! I cannot believe that our men, and women that risk their lives for our freedoms have to pay even a dime to return with ALL there gear! Delta should feel lucky that they have a contract in the first place. How many other companies would trip over their own feet just to have the priveledge of transporting these fine americans. I will bet there are many! So I say forget delta. We should boycot there arses starting now! I dont care if there in first class/coach, or riding on the darn wing! Sick, greedy, scum bags is what they are. BOOOOOO delta!!!!!!!!!!!!!!
6-08-2011 @ 6:47AM
Jim said...
The agent may have been correct per Delta's policy, however Delta has a CONTRACT with the Armed Services that allows them to check 4 bags, its on al the travel orders. I can understand a employee at the ticket counter not understanding this even though its in black and white, but it is not logical that the management didn't get it, a simple phone call may have avoided this, So now Delta has a public relations nightmare on their hands all over $2800. Good Job Delta
6-08-2011 @ 7:02AM
allfourone12 said...
We are in a foreign country fighting for our lives. While you are at happy hour, partying at the clubs, and enjoying time with your family and friends we are fighting for your freedom. Then you have the nerve to charge us for baggage?!?!?! The gear we wear everyday all day is over 45 lbs. Have you informed the commanders in Afghanistan and Iraq about this stupid policy. What if our husband/wife ran off with all our money or we had to use all our money due to our home burning down or being foreclosed by Chase or Bank of America and we didn't have the money to pay for our required baggage to be replaced? What are we suppose to do then leave it at the airport?
Come on Delta we have enough issues to deal with when returning from war both physically and mentally. How much money are you going to loose if you ship our gear free. Here's an idea, when we use your airline to return from war take the baggage fee out of Delta's personnel that are making thousands of per year. give us a break, we are tired and suffering!!!!!!
6-08-2011 @ 8:15AM
Gardinagirl said...
What's wrong with this country!!!!!! They are men and women who put their lives on the line every day and thats how we welcome them back!!!!!! I wont be flying Delta in the future!!!!!!!
6-08-2011 @ 7:54AM
wllharrington said...
As I read it, Delta has a policy in place that protects servicemen/women from checked baggage fees. They do not appear lto train their personnel in their policies. It could be interesting to find out what the agents personal political policies are on the war and troops.
6-08-2011 @ 8:19AM
MaryLou93063 said...
I hope you get your contract pulled. You are nothing more than disgusting SOB's.
6-08-2011 @ 8:49AM
Gary Glaze said...
HEY!!! "g" Why not charge our soldiers for flying home in a coffin while their at it!!!!!!!!!!!