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Cruise Scam Watch: The $99 cruise
Is it real or is it a fake? That's the big question that comes up when we hear of a $99 cruise. Short answer: If it comes directly from a cruise line, yes, it probably is true. You'll pay port charges, taxes and government fees on top of that but those prices do exist. If it comes from anyone else, beware; this might be a scam.We'll get to the real scammers in a minute. First though, let's look at a real-life example of cruise pricing that may appear to be misleading but really is not. It's important to know the difference between the two.
Real cheap fares are often last-minute deals and you'll have to sail in the next 30 to 90 days to get them. Cruise lines do that to fill up ships rather than sail with empty cabins. Other cheap fares like Carnival Cruise Line's Early Saver Fare, are for sailings far in advance. These have restrictions, much like a discounted airline ticket.
That Early Saver fare is one of the best values around, no scamming involved but can be hard to tie down on our own. For example, right now the line is advertising fares starting at $169 for a 3-day cruise. That's a great value.
Let's play along and see what happens when we try to find that $169 price advertised on Carnival's web site today as that sure catches ones eye.
Going to Carnival.com we look for special pricing and see that $169 price. We click for "details" and find that $169 price is no place to be found and the low price that jumps off the page is now $209. "That's OK" we say, let's play along. So we click on View Sailings by that $209 price and get 74 pages of cruises to look through. Our confidence is restored a bit as we see prices less than that $209 and finally find the $169 price.
Cruise lines commonly offer a price that is restricted to one or two sailings out of the hundreds of choices we might find.
There's really nothing wrong here and Carnival is not trying to take advantage of us, it's just clever marketing but totally legitimate. They actually did have that $169 fare. Clicking around you'll run into the same situation on pretty much any major cruise line website.
It's a rather complicated process that we get used to really fast which opens the door for the crooks to come in.
This would be a good reason to use a travel agent who can help navigate through the maze of choices. Still, Carnival is an honest company, selling an actual product. Not all travel sellers are.
You're a winner!
The booking scams often come in the form of sweepstakes winners. You're at a public event that features booths of information and are encouraged to sign up for a chance to win a free cruise. All you have to do is pay a $99 processing fee. You and a friend can go on a fabulous cruise vacation for just that small fee.
There are a lot of different versions of the "Win a Free Cruise" scam and probably always will be as long as cruises are popular. At the very least these are ways companies collect your personal information which you really don't need everyone having. On the darker side, there is no free cruise for anyone and/or that small processing fee you was the gateway used by crooks to steal your identity. Just say no on this one.
Still, cruise lines do give charitable organizations free cruises to raffle off for fund-raising so if the source of the free cruise is your church, it's probably safe.
The travel agency went broke
By now you're probably getting the idea that "if it sounds too good to be true, it probably isn't" which surely applies to some travel sellers. A good case in point is Cruise Value Center, a one-time major player in the online booking world that went broke. In this case, it was believed and entirely possible that passengers who had booked cruises and made final payments might not have actually been confirmed on those sailings and the money they paid not passed along to the cruise lines. Yikes! Unsuspecting and trusting consumers out for that rock-bottom low price at all costs could and did get easily caught up in the whole mess.
The cruise line went broke
Just last September Cruise West, a small line from Seattle best known for Alaska voyages suspended bookings after a long series of financial problems. consumers here were left without much recourse either.
Pyramid Schemes
This scam often involves an "amazing business opportunity" for you that can result in discounted or free travel with very little work on your part. Those targeted here are usually people who have been on a cruise or two already and really liked it.
The idea that fuels this scam is that "everybody knows somebody" who might like to go on a cruise. Who better to buy a cruise from than a trusted friend? Along comes XYZ Travel Company who will teach you all about it for $499. For that fee, they promise to provide good training and set you up with the latest tools for booking cruises. All you really have to do is get your friends to buy from you. In return, you get discounted or free travel.
The problem here, and one that has caused cruise lines to stop accepting bookings from companies like this in the past, is that the "training" is inadequate and your title of "travel agent" is meaningless. Legitimate travel agents go through extensive training and will have verifiable letters after their name like CTC, ACC, MCC, or ECC from real accredited organizations.
How to avoid getting caught up in these cruise scams:
- Never pay with cash or a check, always pay with a credit or debit card. You are afforded some protection there if things go badly.
- Buy travel insurance from a third party, not the travel agency or cruise line.
- Use a trusted travel agent. Don't have one? Ask a trusted friend, relative or co-worker who does or see our tips on finding one.
- Always insist that payments be made directly to the cruise line. There is no reason for a travel agency to hold your money. You should see the name of your cruise line, not the travel agency, on your card statement.
- If you want to be a travel agent selling cruises, start with a professional organization like Cruise Lines International Association (CLIA) or the American Society of Travel Agents (ASTA) who can provide guidance.
Flickr photos by liss_mcbovxla and the Italian voice
Filed under: Business, North America, Antigua and Barbuda, United States, Consumer Activism, Cruises, Caribbean












Reader Comments (Page 1 of 1)
Charles Jan 8th 2011 12:07PM
As to searching the website for the cheap fares. So to not have to search thru "hundreds" of cruises, most cruiseline web sites allow you to filter the cruises to limit the number of cruises that you are looking for. If you are looking for the $169 fares, you are not going to find them on 10 day or longer cruises. So you limit the cruises that you are looking for to less than 10 days. You can also filter by Port Location, Cruising Area (Caribbean, Mediterranean, Mexico, etc), and even by ship.
You will find most of the really cheap fares are going to be 2-4 day cruises out of specific ports. Usually New York, Baltimore, Tampa, Mobile, or Los Angeles.
So if you want to find the cheapo fares quickly, search for the short cruises near where you live.
Jeff Jan 11th 2011 2:25PM
Ask me why I am not surprised? Oh yea that's right because there is no such thing as a free ride.
Buzz Jan 11th 2011 3:18PM
Just remember what your Mama always told you you don't get nothing for nothing. !
Jeff Jan 11th 2011 6:03PM
Ask me why I am not surprised? Oh yea that's right because there is no such thing as a free ride.
John Jan 11th 2011 2:22PM
About those deals too good to believe, the old saying applies "If it sounds too good to be true, it prob. isn't!" It wouldn't hurt to call the Cruise line themselves, to confirm! We had the best time on NCL in the Carribean..that was over 20 years ago!
TOM Jan 11th 2011 2:26PM
I won one of those $99.00 cruises once. Nothing to buy! I said great! I am going to be in Miami anyway. But they said the only way to get was to buy an airline ticket from their airline. I knew it was a scam.
CroMag Jan 11th 2011 2:37PM
Common sense...is not that common!
Alice Jan 11th 2011 3:32PM
It is only the uneducated people that fall for these scams. Anyone with intelligence would know better.
Susanne Gizzi Jan 11th 2011 3:33PM
Once you find a reputable travel agency that you trust and does good by you, stick with them! White Travel Agency out of Connecticut specializes in cruises.
SOLOMOS DIONISIOS Jan 11th 2011 3:52PM
I AM INTERESTING FOR INFORMATIONS ABOUT CRUISES
SONNY EARHART Jan 11th 2011 4:24PM
we have been on 4 cruises.......all on royal caribbean from 3 different ports.......
use the site direct and filter by port..........area to travel too..........length of cruise.
also use the discount filter........has age or military or police/fire or home state discounts.......1 cruise, we got a suite cheaper then a standard balcony.......
.........get out there and enjoy urself.......
Laura Lynn Jan 11th 2011 4:28PM
I fell for this scam. My $99.00 cruise ended up costing me $599.00 +$200.00 in port costs. When I found out how much they had truly charged me I canceled the trip and asked for my money back. I got the run around for a month. I finally went to my credit card company and put in a claim. I got my money back within 3 months. SO BEWARE ANYONE WHO SAYS THEY HAVE CRUISE DEAL FOR YOU. If you want to cruise, save your money and book the trip through the cruise line you want to sail on. That way you know you are getting what you want, you know there are no hidden or surprise fees that will pop up, so you can relax and enjoy your vacation.
Capt. Stubing Jan 11th 2011 5:25PM
Anyone know about the one Carmen Electra was selling on T.V.? It was a 3 day to the Bahamas on Carribean Cruise lines. It said all you had to pay was the port charges.
Grumpy Jan 11th 2011 5:33PM
Cruise prices are determined by when it sails, the itinerary, type of cabin you want and the location of it. If you want to choose the location of your cabin. You pay a slightly higher price. The days of last minute deals are almost history now. I cruise often and book at least a year in advance. Most of the cruises I book are almost completely sold out months before departure. My next cruise only has 2 availble reservations. Those are for suites which are expensive.
Ray Jan 11th 2011 6:10PM
Wouldn't give 99 cents for one of these cruises.... Crossed the atlantic once on a troop carrier and spent a year going to sea with the Coast Guard.... Looking out at water day after day can be awfully boring. Furthermore, these hugh ships, with so many people, are an accident waiting to happen... I don't want to be there when it does.
marie Jan 11th 2011 6:13PM
i will never fall for this again...i did once and got screwed..never ..never ...never...no such thing as cheap and for nothing...everything carries a price
tj Jan 11th 2011 6:25PM
go with carnival and deal with them directly ,you will get the best info ,and prices
Charly Jan 11th 2011 6:55PM
I "won" a $99 cruise and used it for my honeymoon - it was great, we paid $99 each and got a round trip day cruise to the Bahamas, plus 3 nights in a hotel room. Not all of these are fake...
EDUARDO Jan 11th 2011 6:49PM
YOU DONT NEED A TRAVEL AGENT/AGENCY TO TRAVEL....GO ON LINE AND DO YOUR HOMEWORK. I;VE BEEN ALL OVER THE WORLD ALONE AND WITH FAMILY FOR THE PAST 35 YEARS. YOU DONT NEED THEM, THATS WHY WE HAVE THE INTERNET.
scam Jan 20th 2011 12:33PM
You can trace any scam on scampond.com or report a new scam and warn others. If you find this helpful pls consider putting a link on your website to help save people from scam thanks for your well written post.