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The Problem with New York's new Eataly
In late August, Eataly, a 50,000-square-foot emporium of Italian cuisine, swung open its doors. Located where Broadway, Fifth Avenue and 23rd Street meet in Manhattan, Eataly became an instant object of affection for New York's fooderati, who would queue for up to an hour just to get inside. This new-concept supermarket, founded in Turin in 2007 by Oscar Farinetti, is (predictably enough) in partnership with Mario Batali and Joe Bastianich. Sam Sifton, the New York Times restaurant critic called it "a retail love letter to Italy." Which sounds about right. It seems that disliking Eataly in New York is tantamount to being tied to a stake, spit roasted and fed as a snack to the hungry people clamoring to get inside this gastronomic monstrosity. But I'm willing to take that chance. Let me explain.Rewind three years. I was in Turin, the handsome capital of Piedmont in northwestern Italy and in between interviews with occultists, crystal-rubbing psychics, and Holy Shroud experts---because that's who one finds in Turin---I wandered into a silly named supermarket across the street from my hotel. And wow, did I have a different kind of spiritual experience. This was no ordinary supermarket. It was revolutionary. I quickly met Eataly's founder, Oscar Farinetti, and he gave me a tour of the store, which had only been open a couple months. For starters, he told me, the place was sanctioned by Slow Food, which means an emphasis on local products and buying from local organic farmers. Aisles were lined with (mostly) artisanal Italian food products, organic produce, and miles of wine and beer. But the real game changer was this: in each section of this grocery story there was a restaurant that was congruent with whatever that department sold. Opposite the displays of iced fish, for example, was a long counter where chefs were serving up crudo and seafood-laced pasta to shoppers. Same with in the butcher's and produce departments. In the beer section downstairs was an eatery with a menu that paired nicely with beer. Same with the wine section. And that old man sitting alone at a table near the door? He was a retired Michelin-starred chef, hired by Eataly to sit there and give cooking advice to any shopper who wanted it. Could there be a better, more user-friendly supermarket, I wondered?
The New York Eataly has turned the original's raison d'etre on its head. The Eataly in Turin is a super-powered supermarket with restaurants. The Eataly in New York, though, is a group of restaurants masquerading as a supermarket. You know those restaurants that put a cute little market section near the door just for show but no one actually buys those things? That's Eataly but on a much bigger scale. Restaurant tables spill out into shoppers' space; a claustrophobic "piazza" in the center of it all, is impossible to get through with your cart because of wine-swilling, salumi-nibbling diners standing around high crammed-together tables; lines for the seven in-house restaurants snake through the aisles, creating an unsavory shopping experience.
Eataly was actually founded to emphasize local ingredients and to highlight that particular region's cuisine. When the Rome Eataly opens in 2011, for example, it will be a showcase for the cuisine of Lazio in the same way that the Eataly in Bologna does for the cuisine of Emilia-Romagna. But what can the Eataly in New York do, save for using locally sourced meat and produce? Serve I-talian standards like spaghetti and meatballs? And all those expensive packs of Gragnano pasta, bottles of pureed San Marzano tomato sauce, and blocks of pecorino and Parmigiano? They didn't come from Brooklyn, that's for sure. To be fair, though, Farinetti told me about the plans for Eataly's New York outpost when I met him in Turin three years ago, a time when New York was still far away from the locavore dining craze that has swept over the city. Still though, Eataly's carbon footprint is as big as the wheels of cheese and hunks of un-carved prosciutto they sell at the store.
But it's not like many people are going to buy those products anyway. While people stand around and wait to be seated at one of the seven restaurants---giddy at the thought of eating in a supermarket (or something that at least looks like one on the surface)---the cashiers stand there, bored from the lack of customers who actually came there to shop. Maybe Eataly New York should just call itself what it is: an Italian food court that uses Italian food products as a décor. After all, the Union Square farmer's market is a few blocks away and for those of us who still cook at home, we can get nearly everything we need right there. In the meantime, I'll wait for the frenzy to calm down at Eataly before I go there to eat.
Filed under: Food and Drink, North America, United States












Reader Comments (Page 1 of 1)
SHOESHINE Nov 18th 2010 1:39PM
I WOULD LIKE TO SAY IN ITS DEFENSE AND I HAVE NEVER BEEN THERE NOR AM I A AFFICINADO OF THE ITALIAN FARES, THAT THE EAT AND WHILE YOU SHOP IS A SPLENID IDEA AS HARRODS HAS IT IN THERE FOOD COURT SECTION AND MANY DONT EAT THERE THEY COME TO BUTY BETTER QUALITY PRODUCTS AND HARD TO FIND ONES TOO! AND IN BERLIN THE K DEPT STORE ON THE 6TH FLOOR HAS THE SAME DEAL FOOD BOOTHS AT EACH OF THE SELECTED FOODS , THIS IS NOT SUCH AN UN COMMON AFFAIR AS BARCELONA AND MANY OTHER EURPEAN COUNTRIESD HAVE FOOD STALLS WHEE THEY SELL THE FOOD I THINK THIS COULD BE A FIRST HERE IN AMERICA AS I DONT KNOW ANY OTHER PLACES THAT HAVE THIS FEATURE AND I WISH THEM ALL THE GREAT SUCCUESS TO SATY IN BUSINESS IN THIS TOUGH ECONOMIC ATMOSPHERE WHITHOUT SOMEONE LIKE OYU THROWING STONES
Kirsten Alana Nov 18th 2010 3:19PM
Thanks David, for being honest about the drawbacks. I visited Eataly just after it was opened and managed to live through the fray to purchase a sandwich. In all fairness, the sandwich was amazing. But the experience itself, gave me a migraine.
I wonder, if after the insanity dies down, Eataly will look and feel more like it was meant to. Or perhaps, it was a bad call.
I'm just thankful the sandwich I did have was so terrific.
David Ellis Nov 18th 2010 3:54PM
You make some excellent points. I just visited Eataly last week while on business in NYC and posted a piece about it at http://davidstable.com. I actually enjoyed shopping for imported pastas and oils. It was the dining experience that turned me off. Also, I was there as a tourist. I don't know that I would use it as regular market if I lived there. I did wonder how long it will all last. Once the initial shine wears off with the fooderati, will there be enough interest to keep it profitable? The charter of the original store sounds far more sustainable.
One things for certain: After reading your piece, I'm longing to see the original.
Adam Nov 18th 2010 5:37PM
Cheers Farley, for writing the truth! The idea that NYC's Eataly is a locavore establishment is a sham and a disgrace to locavorism. It's nothing but foodie commercialism, with big fat names like Mario Batali and concepts like Slow Food behind it. When French or Asian food is imported, New Yorkers balk at carbon footprints, but Italy gets carte blanche in the import/export game. The food in Italy (the country, not the eatery) is obviously fantastic, but you don't need to import tinned tomatoes and dried pasta to "capture" the flavor of the old world. In fact, I bet that most chefs in Italy would be against importing, and favor local sourcing and fresh options instead. Isn't that what Italian food is supposed to be about? (It's also why Italy has the least amount of ethnic restaurants, but that's another story altogether.)
JoAnn Nov 19th 2010 10:21AM
Bravo! I am so pleased you had the courage to write this review. I have not yet been to the establishment in NY however have no desire to do so. When it was being touted as an authentic Italian dining experience in NY, I knew it was in trouble. Do you have your table for the entire evening? Does the restaurant owner bring you his home made limoncello to your table and encourage you to drink as much as you like (and not charge you for the experience)? Does the cook , often a nonna come out and ask you if you enjoyed your meal? I understand that in NY there is an emphasis on local foods, how could importing Italian goods ever be considered part of that mantra? As you so aptly point out. Batalli said in an interview, he did not create a food Disneyland, perhaps he's created an Italyland. When I've tried to discuss this with others, I've been hushed and that stake has been waved in front of me. So, I've kept my thoughts to myself, until now. grazie ~
Brockman Nov 20th 2010 11:08AM
I am from NY and I've lived in Rome for eight years. I visited Eataly this fall, and like David, I left disappointed. Given how they market Eataly as artisan, I was surprised to see that the most visible imports consist of commercial, mass-produced Italian brands (see Eataly's website partner page): Moretti, Lavazza, and Barilla. That's like claiming that Budweiser, Maxwell House, and Wonder Bread are artisan. And anything sold at Eataly I would consider to be artisan was priced prohibitively.
I also thought the signage catering to Italian tourists was very silly, especially the offer of no ATM fees. Who cares? When I go to NY with my Italian friends, as I often do, the last thing we want to do is pay 400% more for Italian supermarket food. They want Corner Bistro, hot dogs, sushi, BBQ, Thai, Indian, and brunch. I think Eataly could have done without that.
In response to the first poster, Harrod's food area is completely separate from its main shopping area. Also, the concept of sit-down eating in a supermarket or in the vicinity of a food stall (aside from street food) is non-existent in Italy. There is small cafe' in my neighborhood market, but it completely cordoned off. In my travels to the various food markets of France and Spain, I have never seen a food market and cafe'/restaurant overlap so much. It's just not comfortable.
Upon returning to NYC after living in Italy for a few years, I found the most artisan, genuine Italian food experience to be the retail market on Arthur Avenue in the Bronx, which reminds me of the peripheral "mercati rionali" (neighborhood markets) in Rome. I guess I am just biased because I live in the "real Eataly".
By the way, before Eataly, Mr Farinetti was much better known for ubiquitous electronic shop chain Unieuro, the "Best Buy" of Italy. I think after the smoke clears, Eataly will be snubbed by NYers and frequented by out of town folks seeking that "authentic Italian" food experience.