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Singapore Airlines to roll out 'total connectivity' in 2011
Travelers have long found the electronics ban to be a mixed burden and blessing - for some, it's an oasis of peace and quiet during an otherwise hectic day. For others, flights, particularly long ones, are time sucks of lost productivity. In recent years, the roll-out of in-flight Wi-Fi services has dramatically improved the ability of business travelers to stay on top of their work. Now, Singapore Airlines is entering the race to become the first major "fully connected" airline in Asia, rolling out the ability to make and receive phone calls, texts, and use Wi-Fi Internet on long-haul flights. Part of a collaboration with in-flight connectivity provider OnAir, the carrier will debut a range of on-board communication offerings as early as the first half of 2011.
These services will will be introduced progressively on flights operated by the Airline's A380, A340-500 and Boeing 777-300ER aircraft.
"The environment that our customers have gotten used to on the ground can soon be replicated in the air, when they fly with Singapore Airlines on aircraft fitted with this new connectivity platform. Traveling for business or pleasure, they are just a click or a text message away, with access to live information, social networking and news updates, as well as in-flight shopping," said Singapore Airlines' Senior Vice President Product & Services, Mr. Yap Kim Wah.
"The agreement is extremely significant. It sends a strong signal to the industry that in-flight passenger communications has come of age – and is a must-have for airlines looking to remain competitive in the future," said Ian Dawkins, CEO of OnAir.
Customers who use the mobile services will see their usage reflected in the monthly bills from their telecommunications provider where international GSM roaming rates apply.
We're curious to see the backlash from this, particularly as abuses of the new-found "power" begin to occur. Will your overweight, unshowered middle eat companion now be allowed to yap endlessly to their friends about last night's escapades, or will calls be limited in time and duration? Will flights have a designated "quiet zone"? We'll be sure to follow up on any developments, and any airlines that follow suit.
[Flickr via William Hawkins]












Reader Comments (Page 1 of 1)
Sabrina Oct 6th 2010 5:06PM
While I love the idea of being able to be online during a long trip, I am very scared of other passengers that you already mentioned at the end of your post. How about those people who you hear in public places talking horribly loud in their cell phones? Really, I couldn't care less what your grandma said when you told your grandpa that you and your friend met aunt Carol the other night.... especially if that conversation where to happen when the meal has been served and the lights are dimmed in the main cabin because it's night....
p1dilbert1 Oct 11th 2010 9:12AM
Other Asian airlines has announced similar deals, so I don't see this deal with Singapore airlines to have that much of an impact on the industry, plus Singapore airlines is not even fitting it to their whole fleet. Their competitor Cathay Pacific has decided to fit it across their whole fleet, as well as their subsidiary at Dragon Air as well. So to me Singapore airline announcement is nothing too out of the ordinary, this is where the industry is moving, full connectivity any time any where!