Gee........ When will FA's understand that they are, in effect, making excuses for their employers?? They seem to admit that they are understaffed at certain points during the entire flight process.

That is not the passengers' fault - it is the fault of the company they keep working for. If they feel any frustration about any of this, do NOT take it out on the travelers - the ones paying their salaries. They should either quit or convince their employer to provide adequate staff in order to take care of the passengers. A happy passenger may be a repeat customer. An unhappy passenger may seek a different airline next time.

Further, just because an FA works for an airline is no reason to believe they know anything about the financial operations of their employer. This comment goes to the common refrain "we have to charge for this or that in order to make money". That is like a clerk at a hotel explaining why the hotel can't offer them a reduced rate. What does the clerk at a hotel know about "break even" rates for hotel rooms, etc., etc. Have they any background in financial analysis of the industry they work for. They only repeat some company line they have heard somewhere.

FA's may be the employees the passengers come in contact with, but they don't know a great deal about the financial functioning of their employer.

FA's receive some training in safety by the airlines. That is their primary responsibility. The airlines should consider putting lesser-paid employees on as "hosts or hostess's" to improve customer satisfaction on their airline...

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