Galley Gossip: Flight attendant fights with a passenger, escapes down the emergency slide and then drives home

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Heather, I think if you'll read my post again, that's exactly what I said - that I haven't walked in the shoes of today's f/a and that crew used to have more tools at their disposal to make customers happy. But thanks for reinforcing my point with your snarky post. Doesn't matter if it was twenty years ago or two weeks ago, standards for customer service are the same and it's a shame that people will look for any excuse (full flights, shorter layovers) to justify not delivering quality service. It's their job.

**noticed that you deleted my first response** Apparently this blog only accepts comments that agree with you?

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