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Reader Comments (Page 1 of 1)
8-30-2010 @ 2:24PM
in_the_winners_circle said...
I work in a service industry as well and while I am blessed to serve many very nice and polite people there are others who go ABCR (above and beyond the call of rudness). Some people feel that just because I work in a service industry that they can be rude to me. I can't tell you how many times I walk through the hotel greeting guests only to be ignored or blown off. I just smile though and go on my merry way.
People have less respect these days and they tear up our lobby and leave trash all over the place and some even complain just to get something for free. Because they know that they can.
These are desperate and dangerous times these days. Who would have ever thought twice about terrorists on airlines flying within the continental United States in 1985? These days things are different and a bit scary.
Negative behavior is re-inforcerd by reward nowadays.