Galley Gossip: Flight attendant fights with a passenger, escapes down the emergency slide and then drives home

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8-10-2010 @ 5:03PM

james said...

I agree with Jeanette to an extent, but I think that the surliness common now on American carriers is simply of reflection back of the surliness of the passengers who are not happy. This is anecdotal, but my emphasis is on American carriers. I returned from Barcelona recently from there to Amsterdam on KLM on which the attendants were pleasant and courteous. Transferred to Delta for the cross and if I could have photos of the angry expressions of those attendants, it would clearly show the difference. There's probably an explanation for it, such as American employees constant battles with management or a higher sense of entitlement or whatever, but it does exist. I will take a foreign carrier over an American one any chance I get.

As for this incident, I suspect the guy was fed up with the job anyway and had premeditated his exit when the occasion arose. It did, and he went out with a bang and lots of attention.

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