While it is a sad story, saadder still are the posters that only want to point fingers and don't know anything. It is apparent to my 70 year old brain that this was a special order chair, made to fit a child that has special needs, lots of them. You can't just go to the wheel chair store and buy one!! I would also not place blame on the airlines until and if you find out where the damage happened. I remember when DIA opened in Denver there was a serious problem with the auto luggage handler. To the brain that mentioned the ADA in his post....how do you know that the child is covered by that? Judging by the name of the carrier, he may be a Canadian and not American and so would not be covered by ADA. To al of you with such good advice and spewing hot air, go to NY and offer to carry the chidl where he wants to go.

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