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The Plaza hotel launches first Virtual Concierge app on iPads
The Plaza's iPads will feature the first virtual concierge application available on the iPad, thanks to software from Intelity's Interactive Customer Solution programs. Guests will be able to use the in-room iPads to order room service, make restaurant reservations, communicate with the concierge, request wake-up calls, read New York City destination guides, order room service, make a spa appointment, and even check airline schedules and print boarding passes.
Each of The Plaza's iPads will feature a multimedia video welcome and will also be pre-loaded with applications including newspapers and magazines.
The iPads featuring the new ICE Virtual Concierge technology will be available in all of The Plaza's guest rooms and suites in September 2010."For over 100 years, The Plaza has set the standard for luxury and since opening our doors, guests at our hotel experienced many firsts in travel. Today, luxury is being redefined to not only include actual products but how something enhances an experience or fulfills a need," said Shane Krige, general manager of The Plaza, in a statement. "Guests can now enjoy in-demand, innovative technology and access to our five-star offerings at their convenience – a true luxury for many."
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