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Hotel Review: The World Center Hotel, first hotel to open at Ground Zero

"The overall response has been very positive for us. We are under a soft opening and since the opening we've been running very strong from an occupancy standpoint. We're about to open the View of the World Terrace Pub and that has also evoked a positive response," said Palmer. "There are some challenges with the construction in the area ... but the construction is a sign of the rebuilding and revitalization – it shows the progress that's been made. There are no surprises in terms of out location."
The hotel was under development pre-9/11 and the developers and management "stayed committed to the project through all the challenges," said Palmer.
I'll admit I was skeptical. I wasn't sure how I would feel seeing all of this for the first time, and having to take pictures to document it. I wasn't sure how travelers would feel about it, either. What I saw was a hotel with a purpose, and an overwhelming a sense of pride in its employees -- they were proud to be open and thrilled to be part of the revitalization efforts of lower Manhattan. So, I stepped inside the elevator and went on the tour of the first hotel to open at Ground Zero.
Gallery: World Center Hotel
The rooms are perfectly simple - nothing fancy or frilly here, but a great place for business travelers. Light wood serves as the frame for desks, beds, tables and furniture, which brightens up the smallish space. Shades of blues and greens accent the room on the bedspreads and the sofas (sofas are only part of the hotel's suites). The standard size room comes with a desk equipped with plenty of outlets, in-room free Internet, coffee service, electronic temperature controls, and iPod docking stations. For all the construction happening outside the bedroom windows, it was surprisingly quiet in the rooms (kudos to the architects and designers). The deluxe suites feature the same amenities as the standard rooms, but come with a sitting area that includes a pull-out sofa.
The hotel claims the deluxe rooms are big enough to hold meetings in - while there is a 'sitting area' in the deluxe rooms, I think the rooms are a little too small for a 'meeting.' However, the rooms are big enough for a private workout - an amenity the hotel offers. Request fitness equipment in the privacy of your room, and it will be delivered.
Your view will depend on your room. I toured the rooms with views of the construction, and was immediately taken aback by the realization of what I was seeing. You can (and will if you're in one of these rooms) lie on your bed and watch the rebuilding happen. It's surreal and overwhelming, and also somewhat inspiring.
The Bathrooms
All the rooms come with a standing shower; only a handful feature full tubs. Each bathroom is stocked with the basic amenities - shampoo, conditioner, soap and other toiletries. There's nothing fancy here, but it's functional.
The Amenities
In my opinion, the amenities are what sell this hotel. Guests enjoy:
- Complimentary high-speed Internet access throughout the hotel
- 24-hour concierge service
- Instant registration and checkout thanks to computers in the lobby
- Complimentary use of computers with Internet access and network printers in the lobby
- Same day dry cleaning and laundry service
- 24-hour menu delivery from select neighborhood restaurants
- Fitness room and exercise equipment delivered to guestrooms, for those who don't want to workout at the hotel's fitness center
- Complimentary chilled bottled water stations on every floor
The Club
The View of the World Terrace Club, located on the hotel's top floor, is bound to be a meeting mecca. Opening officially with the hotel on June 7, the terrace club features spectacular views of the memorials, the Manhattan skyline, the Hudson River and surprisingly, New Jersey."As a guest staying in the hotel you'll take advantage of all the amenities in the club," said Palmer. "We'll host events that overlook the river including wine and cheese parties, music events, and business social events."
It was surprising to take in the views, actually. Turn one way and you're looking down at the 9/11 construction site and the building of the Freedom Tower; turn another way, and you have breathtaking views of the water, complete with boats if you head up to the balcony at the right time of day.
The Bottom Line
The World Center Hotel is a great addition to the revitalization efforts of lower Manhattan. Its location to dozens of corporate headquarters makes it an easy choice for business travelers, and one can't beat the amenities that comes with the rooms. I realize that those staying at the hotel aren't New Yorkers and might not have the same emotional pull as I had to its location, however, I'm quite certain any guest will feel proud to stay among the rebuilding of one of New York's greatest neighborhoods.
Gallery: World Center Hotel
Filed under: North America, United States, Hotels and Accommodations














Reader Comments (Page 1 of 1)
rich@huntingdon bed and breakfasts Jun 9th 2010 10:08AM
will definitely stay here when I'm in New York
Andrew Jun 9th 2010 10:17AM
Staying here TBEX weekend. Looking forward to checking out this hotel.
Ceiting Jun 11th 2010 8:00PM
I was booked into this hotel by Hotwire back in May. I agree completely with your review, it is a very pleasant and courteous hotel in an amazing location. The only curiosity I found was the dual lobby system, they're side by side but appear completely separate from one another. One is apparently for residents and the other is for guests? Never figured that out. Great place to stay tho!
Al Schrader Jun 12th 2010 2:19PM
Where is the new World Trade Center ?
wr Jun 12th 2010 2:29PM
I wonder if it will be haunted with all the spirits there!!
frank lloyd wrong Jun 12th 2010 3:32PM
great article melanie, you even went so far as to visit the site, but why didn't you at least ask who the architect/engineer/interior designers were? just partial blather without any constructive facts.
frank lloyd
meanvee Jun 12th 2010 3:35PM
They should of rebuilt the twin towers again just to show our enemies that you might have knocked us down, but we got right back up and is stronger than ever!
carlo oompah Jun 12th 2010 3:57PM
With somebody's dream to capitalize on 9/11, this place is most likely way too overpriced for ordinary, or real people to stay there. Who cares & who needs it.
joi Jun 12th 2010 4:33PM
I disagree with this totally. If anything the twin points of light should remain as a tribute to those that lost their lives and to the families. The memorial in OKC is tastefully done and respected. Yes, I realize life goes on and has to BUT a hotel built over a site such as this is sacrilege. Consider it similar to erecting a hotel on the grounds of Gettysburg or on a Native American burial ground.
CINDY Jun 12th 2010 6:13PM
How do the relatives of the "lost" from 9/11 feel about building over the site??
[i am sure there is ALOT of 'body ash' still in the ground]
I DON'T THINK ANYTHING SHOULD BE THERE EXCEPT A MEMORIAL and maybe build around it but not over
this really makes me want to cry
:-(
Jennifer Jun 12th 2010 7:03PM
Did you all know that the Muslims have an OKAY to build a mosque there too!!!! I find that outrageous and disrespectful. That has to be blocked. Obama wants the terrorists to be tried in NYC too. What a slap in the face to the families of the victims of 9/11. Obama has his head up his butt on that decision. What a jerk.
chuckie Jun 12th 2010 7:07PM
We can't build a fitting memorial to the thousands of people murdered by these cowardly terrorists but we can build a commercial (and, most likely, over-priced) hotel?!?
No wonder these people hate us and our system.
Curro Jun 12th 2010 7:43PM
Build a Mosque, how stupid of the American public and its leader.
Do we cry now, or later? (let me buy more salt for our wounds, real smart.)
Matt Jul 6th 2010 2:18AM
A good way to ensure a great hotel gym is to check out http://www.HotelGymReview.com before you leave for your next trip. Also be sure to write reviews about the facility. We're a new website so we really need people to write reviews.
Thanks!