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Germany bans Ryanair from charging credit card fees
Ryanair has been handed a nasty blow to its business model in Germany when their federal court banned the budget airline from charging credit card fees on flight reservations. The case was brought against Ryanair by the German consumer protection agency who complained about the fee. Every ticket booked for Ryanair flights comes with an additional fee, varying between $2 and $5, and there is no way to avoid paying it.
Because Ryanair does not offer an alternative payment method, the courts dismissed the Ryanair argument that the bank processing fees are simply being passed on to consumers. In their verdict, the courts said the airline must provide an "established" payment method that does not require any extra effort or cost.
This verdict is just another blow to Ryanair in Europe - recently the airline was hit with a three million Euro fine for not aiding stranded passengers. In the end, if Ryanair does start including credit card fees in their ticket prices, it'll most likely mean ticket prices will simply go up.
Ironically, the court verdict came at the same time Ryanair boss Michael O'Leary was in Germany to announce a major investment in Frankfurt for a new maintenance facility.













Reader Comments (Page 1 of 1)
Richard May 21st 2010 10:19AM
Unfortunately, RyanAir will raise prices for all passengers, traffic will fall, there will be complaints that RyanAir is "gouging" the customer and everyone will forget the government rules.
Simzee May 24th 2010 5:58AM
Everyone complains about all airlines & their fees. Why do YOU fly? YOU deserve what YOU get for flying.
Babel May 21st 2010 10:33AM
i bought a ticket just a few days ago these additional fees bothered me!! ^^
Charles Ebosworth May 26th 2010 3:29PM
Isn't Ryanair the airline that was going to charge to use the onboard rest rooms? If that came into being I'd just let it go right in the mniddle of the airplane.
Jay May 23rd 2010 11:05PM
Ryan air will now have to post it's flight prices with the $3/5 dollar included.
That will make their prices higher and they will lose business.
Buy, bye Ryan
MiserblOF May 23rd 2010 11:57PM
OK, I admit I don't fly much, but isn't it SOP to pay for tickets with a credit card? Germany is right in banning the ugly practice, which amounts to nothing more than a 'tack on' fee. Be honest and quote the actual price.
Brad May 24th 2010 12:07AM
Isn't this the same airline that was/ or is going to charge to use the lavatory? Also at least here is U.S. from my knowledge its not legal / or not pursuant to Visa merchant agreements , etc. to charge more to a customer to use their card. Although they do all the time at small places, with a credit minimum, they aren't supposed to.
You can charge 25 cents at a major grocery chain anytime you want. Not sure how it works in Germany. I hope if I visit Europe I never have to fly this airline, seems to always have alot of complaints...oh well don't know how cheap they are to fly, maybe the hassle is worth it??
Vera May 24th 2010 5:29AM
Yes, this is the same airline that was going to install pay-toilets on their planes. This airline needs to be seriously boycotted.
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