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Ryanair says "screw you" to stranded passengers - European Union sends them a copy of the law
In statements to the media, he admitted that he was fully aware of EU compensation laws, but chose to ignore them claiming:
Well, unfortunately for Mr O'Leary, there actually is legislation that is designed just for that purpose. In fact, European air travelers are one of the most protected groups of travelers in the world.There's no legislation designed that says any airline getting a fare of 30 euro (£26) should be reimbursing passengers many thousands of euro for hotel accommodation. It's absurd.
As it turns out, European lawmakers may have told Ryanair to re-read the laws he's bound to - because two days after his tough statements, the airline took a u-turn and confirmed that they would indeed be refunding passengers for "reasonably-receipted expenses".