Who is this "Heather"?? Is he/she really a FA?? Not that there is anything special about being a FA. Over the last 10 years, they have generally become more rude and provide only the most bare bone service required. If you really are a FA and don't enjoy helping passengers be comfortable, quit! Seems the older the FA's become, the more grumpy they become. Remember, you reflect on your airline. We don't have direct contact with the real flight crew, so you might be hurting the cockpit crew's company and their future if you are not trying to please the passengers (within safety guidelines)

You keep saying that the airline "needs to charge for this or that to make money". The airline could just charge higher ticket prices instead of nickel and dimeing the passengers!!!!!

On a fairly recent trip from Kauai to salt lake, the entire exit rows were empty. When myself and another asked to sit there we were rudely told you have to pay extra to sit there. Had there been an emergency on that flight with the exit rows empty, that same FA might have been asking us to help with the exit door

Flying used to be enjoyable. It no longer is thanks to cutthroat practices amongst the airlines. If I were a FA for one of these companies, I could not hold my head high. Remember this mr./ms. FF, to protect the flying public from airline abuse, Congress has to pass a passenger bill of rights!!! You folks have become like the credit card companies which also require Congressional action to ensure even the most basic fair treatment for customers.

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