I fly on United 2X a week or more for work, and have for several years. Rarely have I ever had a bag not show up.

One time my bag was missing, they scanned it, and the computer told them it didn't make my connection. They brought it to my house that night. A few times my bag came in early, and was held until I showed up with my ID. One time, my bag was ripped badly, they immediately replaced it right there at the airport with a brand new similar (better) bag. They had many to choose from.

Over the last year alone, I have had 2 USPS certified mail pieces go missing entirely, never to reappear. 1 USPS certified get delivered to the wrong place. 2 USPS packages go missing (They were insured). 1 UPS shipment get lost never to be found again. 2 UPS packaged get delivered to the wrong location. And 3 other UPS shipments get lost, and eventually found a redelivered weeks later.

In the cast of the lost packages with both UPS and USPS, they have never made good on the insurance claim even though I had proof of value.

I generally ship or receive 2 to 3 items a month, and only sent 4 USPS certified letters. So in my experience, certified letters get a 75% failure rate.

I think the airlines are far better than UPS and USPS.

I am also impressed how amazing the baggage handlers can transfer the bags at my connections. I think they do a great job! I am guessing, every time someones bag is even a little late to the carousel, they count it as missing. Even though it shows up later.

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