"Bags that never arrive are often simply abandoned by their owners, or fall victim to theft at the airport. After six months, all unclaimed bags are donated, sold or destroyed."

What? So here's how it goes: I pay them to be responsible for my bag. I follow the procedures that they set down for me to recover my bag. After waiting an obnoxious amount of time, I see that people 10 or 11 flights after mine have successfully retrieved their bags. I leave the Airport (after filing the lost baggage reports, etc.) and it just "happens" to show up (for whatever reason). And this is to say the airline is not responsible for contacting you that they have located your bag and belongings and is holding it for you to pick up? I pay them to be responsible for my belongings in their possession, but not contacting the owners of the bags and instead letting them sit in storage for six months before donating them to charities (where the owners could never know if the airline has their bag or not) is not only horrible business practice and irresponsible, but also seems like they are going against the service agreement you agreed to when you checked your bag with them.

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