TWA once lost my dog that was in a huge kennel. When I got on the fist flight I asked the flight attendant and the pilot if my dog was on the plane. They gave me the thumbs up. When I got to St. Louis, they couldn't find her. Dogs have to put in a kennel that they can move and turn. her kennel was huge. How could they lose her? They told me she never made it to St Louis and theywould deliver her to me liek they do luggage. She is not luggage. As we were taxiing away, they finally found her and stopped the plane to allow her on. It was the best day of my life. I hate that they charge for luggage now. I try to fly Southwest and I try to fly direct to my destinations, but that seldom happens. I jsut pray my luggaage gets to where I am going. I try to take souvineers on with me, but I had a snowglobe and they said It could go under the plane, not on it with me. Then they wanted to charge me to put my luggage under the plane. I told them they were out of their mind besides I was coming international and luggage is free. With the add on fees of luggage, they need to take care of our luggage. Some things can be irreplaceable.

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