Airlines losing 3000 bags - every hour of every day

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Just because a bag is delayed doesn't mean it's lost. If you have put ID inside the bag as well as tagged the handle, then it can be tracked and located.

American Airlines has always done well for me with luggage. Since my mother lives in an out of the way town serviced by a regional airport, I have to fly around the country making connections in order to get to my hometown. Most of the time, my luggage gets to where I am going at the same time as I do. One notable exception was when my Chicago to CA connector allowed for only a brief layover. I made my plane; my luggage did not. However, AA told me when I landed in LAX that my bags would be on the next available flight, which was the next morning. The clerk had my bags sent to me at my home the next morning.

Conversely, on another trip, my Dallas layover was rather long. My bags got to my destination before I did. I was paged...and the bags were under supervision and my ID was checked when I picked them up.

Bravo, American Airlines. It's why I fly you.

Most cases of lost luggage is when bags are not ID'd properly or people pick up the wrong bag (a lookalike) in error.

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