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Reader Comments (Page 1 of 1)
3-26-2010 @ 11:51AM
DrKoob said...
I had a great bag experience in Singapore last month. Cathay Pacific knew that one of our bags was delayed before we even landed. When we got off the plane, there was a gate attendant with our name looking for us. She told us that our bag was delayed, got the name and address of our hotel in Singapore and guaranteed the bag before 6:00 pm that evening. Now that's service.
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