Continental Airlines newest money making scheme: paid exit row seating

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3-06-2010 @ 1:42PM

Barkin said...

I'm not sure how you can complain about this one. This isn't the usual airline cash grab (like fees for checking luggage, or for reserving a seat on BA) because it's not like Continental is looking to charge for something that is usually free.

On most airlines, only elite members and full-fare coach passengers can reserve exit rows. Non-elites can't pres-reserve those seats, and their only chance at them is to get lucky when checking in at the airport.

Continental is still allowing elites to pre-reserve the seats for free. Their just also giving that option to regular customers who are willing to pay a fee. Sorry to sound like their marketing department, but if anything, Continental is _adding_ an option for casual travelers while maintaining a privilege normally reserved for elites. If you ask me, that's a win-win.

Want to complain about baggage fees? Fine. But Continental isn't doing anything all that out-of-the-ordinary here. People who aren't interested in paying for this extra perk can go about their business as usual.

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