While I personally detest the hotel practice of charging for web access, it's never an issue when I'm traveling on business. The companies and clients for which I've worked have picked up the tab without a second thought. When on vacation, I regularly had my companies pick up my internet tab, as well, a small price for them to pay to have access to me while I was away. Likewise, clients and employers pay for food. And personally, I'm rarely thrilled with the food offered at free hotel breakfasts and when I travel on my own, I usually pay for a good meal than suffer through a free one. Also, I never really ate breakfast during my road warrior days, and I know I wasn'talone. So, a free breakfast is really ... well ... worthless.

What's missing from the survey, unfortunately, is club-level access. When I was on the road all the time, this was my favorite amenity. It gave me a place to go other than my room, where I could get a drink, grab a snack and unwind. Hiltons definitely delivered best on club lounges, with the two most memorable for me being the Hilton Embassy Row in Washington, DC and the Hilton in London, Ontario. The former was comfortable and great for networking, and the latter had the best club-level service I've ever experienced.