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Reader Comments (Page 1 of 1)
2-19-2010 @ 6:15PM
christyw999 said...
And then if u refuse to deplane until further travel arrangements are confirmed, you get arrested for being disruptive, right? There is a saying that a satisfied customer will tell 1-2 people, a dissatisfied customer will tell 10-12 people. Hopefully, each of these passengers tells at least 12 and they tell people, and so on so this airline will be forced out of business. Even if it is in your fine print, the good business decision would be to make sure these people had some transportation. That's ridiculous
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