Galley Gossip: 5 ways flight attendants handle difficult passengers

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Was a Federal Air Marshal back in the 70s and only had one occasion of an unruly passenger. After he manhandled and abused a Flight Attendent I got in his face and told him I would personnally drive him to a hospital when we got to NY if he didn't calm down. He listened carefully to what I was saying and he complied. The Airlines have a policy not to sign a complaint with the local police if they can avoid it. The extra time in showing up for the court date is just not worth it according to them. Interferring with a Flight Crew memeber is a Federal offense and is only prosecuted in the most severe situations. The local police at the airports usually handle those type of cases.

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