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United Airlines delivers best ever November on-time performance
As much as we love to whine about the airlines, we do still like to give credit where it is due. Such is the case with United Airlines.
For the month of November, United Airlines achieved a 91% on-time record. On November 26th they even managed to have 96% of their flights depart on time.
This really is an amazing accomplishment, and one that can all be traced back to United Airlines Employees. In January, United started a cash incentive program rewarding all their employees when the airline ranked first among its network peers. A first place is worth $100, and a second place is worth $65. The program is clearly working, because United Airlines employees have already earned $725 each, for a total payout of $28.5 million.
The airline is dealing with a bit of an image problem, so good news like this will probably go down quite well at their Chicago headquarters. Plus, as a United Airlines regular myself, I'd like to thank them for doing their best to get us in the air on time.
Filed under: Airlines
Reader Comments (Page 1 of 1)
Judy Dec 7th 2009 8:45AM
Thats why we do not fly on Northwest or Delta ever.
Kanas Dec 7th 2009 9:14AM
Well that is because United is kicking Mesa out as their regional carrier and ExpressJet is in. So all of United is covering their butts so they don't meet the same cut. !
Kel Dec 7th 2009 10:19AM
United first? If tht is the case the other airlines must have really gone in the tank. United is among the worst in the air, and on the ground.
Tom Dec 7th 2009 10:55AM
UA is first cause they increased their turn times big time...meaning more time on the ground....esp in ORD.....where u have to. As far as the Mesa comment...that's not included in UA's on time departures....it's only mainline....Express flights don't have to report to the DOT. But good for them....their employees along with other airline employees deserve some extra cash with all the givebacks.
weary traveler Jan 6th 2010 11:35PM
And remember mainline takes the landing slot of an express flight at will, when needed to stay on time. In the past when more planes were flying, this was often a cause of those long delays on the tarmac with a plane full of people waiting to go, only to lose their slot to mainline, then waiting . . . and waiting . . . in the penalty box. So much for a seamless product, when express flies over 50% of the flights.
About time they lost Mesa, notoriously late and how they could get away with flying planes with inop lavs due to a hole in the wall clean thru to the luggage pit - day after day after day? Ok to just keep writing that up "Please use the airport bathroom facilities . . . as the lav today is inop . . . "
-or the AC for your 2+ hr flight to Denver is inop today in July because the aux power is inop - so we won't shut off the engines or we'll need an airstart which requires borrowing a real airline's bottle . . . and an additional delay
Get real, passengers don't buy this on time crap from their bias survey results - just fix O'Hare and you'd be selling tons of tickets. Sad when the new runway only knocks off minutes of the average delay time thru there, and it takes a massive cut in capacity to improve performance thru O'hare and elsewhere.
At least as company they realized employees don't care about a pat on the back or 'job well done' - show us the money, that means more in today, especially in this economy.
Steve Dec 7th 2009 10:43AM
Not surprised. Last time I flew UA we arrived 35 minutes early and had to wait 5 minutes for a gate to open!
Gary Dec 7th 2009 10:46AM
YEAA! Props to the best airline in the country!
Rosie B. Dec 7th 2009 11:00AM
I fly only Continental. Never had any luggage lost, always takes off within minutes of scheduled departure and actually FEEDS you without charging extra for it. This is the ONLY airlie that still feeds you as part of your airfare costs.
CJ Dec 7th 2009 11:44AM
Just what the U.S. needs-to be fed more. Please!!!!
Curtis Dec 7th 2009 11:36AM
United has always served me well. Only once did my bag not arrive on my flight (weather in chicago) and I barely caught my connecting flight. United had the bag delivered to my door by the end of the day.
Arnie Dec 7th 2009 11:52AM
The # 1 smuck airline of them all....finally did something right!
Rosie B. Dec 7th 2009 12:11PM
So you are saying that you don't mind flying across country on flights of four hours or more without food????
I maintain my weight through exercise and healthy eating and am considered underweight. One thing I don't like is going for more than four hours without at least a little something.
Perhaps you have never flown in your life and don't really know what air travel is like.