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Zagat Survey rates cruise lines - picks Cunard as "top overall"

by Scott Carmichael (RSS feed) on Nov 21st 2009 at 2:00PM

After years of reviewing hotels, nightlife, bars and restaurants, the Zagat Survey has started publishing results of its first cruise line survey.

To generate reliable results, the Zagat.com survey asked cruise passengers for their opinion of cabins, service, facilities, activities and of course dining. The results were split into three categories - large ships, mid size ships and small ships (under 200 passengers). In total, over 22,700 cruise trips were used to reach a conclusion.

The winner of the "best overall" category was Cunard Line. Given the rich tradition of top class service on the Cunard ships, it should come as no surprise that they took the top spot. In the individual categories, Cunard won in the dining and facilities categories, and took the second spot in activities, right behind Disney.

Cunard Line has been crossing the Atlantic since 1840 and currently operates two ships - the Queen Mary 2 and the Queen Victoria. In October of next year, the brand new Queen Elizabeth will join the fleet.

More on the results of the Zagat cruise line survey can be found here, and a PDF with the complete results is here.

Filed under: Cruises