Click on a label to read posts from that part of the world.

Kimpton Hotels makes it personal with "MyStory" member profiles

by Scott Carmichael (RSS feed) on Nov 11th 2009 at 12:00PM

It takes a lot of creativity to stand out as a hotel nowadays. Some hotels have upgraded their minibar, others added rubber ducks to the bathtub. Kimpton Hotels took a rather creative approach by redesigning the member profile portion of their site.

Instead of just asking for your name and email address, Kimpton makes it more personal by asking for things like your pillow and floor preference. The "MyStory" site is available to all Kimpton InTouch members, their free frequent guest program. By providing this information, you'll always have a more personal touch added to your room.

The InTouch program itself is rather generous, and awards you free night after just 7 visits (or 20 nights). You become an "Inner Circle" elite member after 15 visits (or 45 nights). In addition to free nights, InTouch members even get up to $10 free mini bar credits ($15 in New York).

Filed under: North America, United States, Hotels and Accommodations

Search Travel Deals

Add your comments

Your comments:

Remember me

E-Mail me when someone replies to this comment

Please keep your comments relevant to this blog entry. Email addresses are never displayed, but they are required to confirm your comments.

When you enter your name and email address, you'll be sent a link to confirm your comment, and a password. To leave another comment, just use that password.

To create a live link, simply type the URL (including http://) or email address and we will make it a live link for you. You can put up to 3 URLs in your comments. Line breaks and paragraphs are automatically converted — no need to use <p> or <br /> tags.