Corporate executive not welcome in the United Airlines first class cabin

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11-09-2009 @ 11:36PM

Sue said...

If you read the story correctly it was a first class upgrade not a paid first class ticket. What people are forgetting is that air travel used to be very different. Flying now is like taking a bus. I am guilty of traveling in very casual attire myself. I flew first class to Italy over the summer and wore comfortable sweat pants for the long flight. My ticket was not an upgrade but still I am happy I wasn't asked to move to the back of the plane. If they thought he was too casually dressed, I agree they should have asked him if he had more proper attire rather than being denied his upgrade. They have a right to give upgrades to whomever they want but was it really worth all of this bad PR?

I agree with Carol that it's possible the mistake was actually the gate agent thinking he was traveling on a buddy pass and didn't meet the dress requirements.

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