Irony: NWA pilots land late because of scheduling discussion

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NWA has lots of problems. I was flying back and forth from my home in California to Florida to care for my brother who was diagnosed in June '09 with terminal cancer. He was given about 6 months to live. On the trip in August I flew NWA with a return trip scheduled for 8/24/09. My brother died on 8/23/09. I had to reschedule my flight for after the funeral at a cost of $150 for a "change fee". After providing all the documentation including the death certificate, NWA declined to waive the "chamge fee".

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