:::groan:::

Some posters are missing the point. INSTEAD of stealing it or expecting it for whatever reason, possibly assisting in our everyday customer service issues, a COLD ONE will probably come your way.

I assisted with a wheelchair passenger other day, he took the wrong seat. He looked at his second flight of the day boarding pass. That said, 8C. He should of been in 20C. The man who was rightfully booked in 8C said he would move to 20C. And, for that, I offered him a BEER. Why? He could of demanded his seat assignment for whatever reason and have the elderly man struggle down the aisle, but HE DIDNT. I caught that compassion in him. He saw he had a cane, etc and helped out the situation. The inconvenience was lessened by him being compassionate.

Don't ask! Even if you think you deserve it:

We've heard every excuse in the book. I'm NOT saying there are no valid excuses, but there's plenty of them that dont muster up to the "let's see what I can get free" mentality of passengers. Ever see someone try to explain their way into an empty first class seat?

Be Polite. Saying please and thank you and making eye contact actually goes a long way

Can you imagine? A beer for actually being nice. After saying hello to many passengers boarding and receiving little to no acknowledgement, I "remember" that individual who had the decency to return my welcome. Not sure when manners became obsolete, but I always comment to parents who teach their children to say thank you and please. And, I thank the kids too. Seriously, when did GIMME.............gimme a coke, gimme a pillow become proper etiquette?

this article reflects the way, we as flight attendants may reward you for your kindness. It's a small way to give thanks. It's gratitude. And gratitude comes from the heart.