Skip to Content

Click on a label to read posts from that part of the world.

Map of the world

What's wrong with the airlines' new $10 surcharge for travel on busy days? (UPDATED)

You're already paying airlines extra fees for checking your bags, feeding you bad food, and letting you watch a bad movie. Now, as Gadling mentioned a few days ago, several airlines, including American, United, U.S. Airways, and Delta, have announced that beginning this Thanksgiving, domestic passengers will have to pay an extra $10 for the privilege of flying on a busy travel day.

The surcharge will apply to domestic flights on the Sunday after Thanksgiving and to flights on January 2 and 3, the first weekend after New Year's Day.

So what's wrong with this? Well, it's not that the airlines are charging a premium to people who fly on very busy days-- they already do that. (Ever looked at the price of a Christmas Eve plane ticket? Ouch.) No, the problem is that the airlines are creating yet another new "surcharge" instead of simply adding $10 to the base price of a ticket. (see update below)

The reason they're doing this is obvious: it allows the airline to hide the premium in the "taxes and fees" portion of the ticket (where it might go unnoticed) rather than in the "base airfare" price. This is, of course, a bit deceptive-- taxes and fees already make up a a large chunk, sometimes the majority, of a plane ticket's price-- and this new surcharge doesn't quite feel legitimate. One Gadling commenter said it well: "It's the sneaky nature of the thing that makes us dislike it."

Note that, as Scott wrote in his original post, Continental, Southwest, Alaska Airlines, and Jet Blue, perhaps recognizing that their customers already feel nickel-and-dimed to death, have decided they will not institute the fees.

If these surcharges are instituted with little backlash, look for them to be expanded to Valentine's Day, Mother's Day, Father's Day, Arbor Day, weekends...

UPDATE: American Airlines' Media Relations guru Tim Smith emails to say:

"Any surcharge (for any reason) shows up directly IN THE FARE AMOUNT and does NOT affect any of the applicable taxes or fees. As always the customer gets to see the bottom line fare and full price PRIOR to making any purchase decision. The customer does not notice a difference! If it is $10 in the fare or $10 as a surcharge it is the same and looks the same!...

"So, if it's the same as adding $10 to the fare, why not do it that way? The answer is simple, though still perhaps difficult for people to understand. Most fare changes (which cover thousands of markets and many dates of travel) are filed into a massive, computerized clearinghouse (ATPCO) that then pushes the fare information out to all the different computerized reservations systems – both online and those used by travel agents.

Gadling's own Tom Johansmeyer discussed the scourge of airline fees here. I defended(!) Ryanair's proposed "pay to pee" scheme here.

Filed under: Business, United States, Airlines

Search Travel Deals

Reader Comments (Page 1 of 1)

Add your comments

Please keep your comments relevant to this blog entry. Email addresses are never displayed, but they are required to confirm your comments.

When you enter your name and email address, you'll be sent a link to confirm your comment, and a password. To leave another comment, just use that password.

To create a live link, simply type the URL (including http://) or email address and we will make it a live link for you. You can put up to 3 URLs in your comments. Line breaks and paragraphs are automatically converted — no need to use <p> or <br /> tags.

Gadling Features




Categories

Become our Fan on Facebook!

Gadling on Facebook

Tickets, travel guides, hotels & more

Featured Galleries (view all)

Dim Sum Dialogues: Bangkok
Pueblos of New Mexico
Queenstown, NZ
Dim Sum Dialogues: Kowloon Walled City
Fox Glacier
TranzAlpine Railway
In & Around Auckland
Air New Zealand Matchmaking Flight
Bungle Bungle Range

Sponsored Links

Autoblog Green

Daily Finance

Download Squad

Engadget

Joystiq

Luxist

Switched.com

FanHouse

WoW