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Reader Comments (Page 1 of 1)
9-27-2009 @ 9:22PM
Scott Carmichael said...
If an airline is unable to make ends meet with its core product (selling tickets), then they need to take a close hard look at how they run their business.
I could deal with paying for food, I can understand them selling some premium upgrades like pre-boarding, but a completely pointless and unjustified fee is just greed. This isn't a fuel surcharge, or any other fee to offset something special, it's just $10 they know they can make without too much of a hassle.
Like verdegrrl says - other airlines like Southwest can survive just fine without all these fees. If they can do it, and the legacy carriers can not, then those carriers are broken, and need to be fixed. And fixing things does not mean charging their passengers enough in useless fees to make a profit.
It is very noble to think that the $10 goes towards making sure you get to your destination in one piece, but that implies that without the $10, they would be flying an unsafe plane.