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Reader Comments (Page 1 of 1)
9-27-2009 @ 9:17PM
verdegrrl said...
Lucy, I think the point is that they are sneaking in pointless fees over and above the quoted fare and legitimate charges. At what point do we see fares shown for $10, but with $200 surcharges, just so the airline can look like they have the lowest rates? It's the sneaky nature of the thing that makes us dislike it.
This way they can claim fares have never been so low, blah, blah, blah, but when you add up all the baggage fees, this and that fee, and now this "just because" fee, I'm not so sure they are as cheap as they claim.
Just look at Southwest and Virgin who don't appear to need government bailouts, have satisfied customers, and and are more straightforward in their customer billing than many other airlines.
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