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Hyatt hotels in Boston outsource housekeepers in a dirty deal
Pulitzer Prize-winning columnist Connie Schultz is a bit disgusted with three Hyatt hotels in the Boston area. As she wrote in her column in Sunday's The Plain Dealer, the management of these hotels recently had longtime housekeepers train a fresh crop of housekeepers who had been imported from Georgia.
The longtime housekeepers, one who had been with the company for 22 years, thought they were training staff to fill in for vacation leave hours. They thought this because that's what management told them.
Boy, were those housekeepers duped. They were let go as soon as the new employees were trained. In all, 100 workers were given the heave ho. Those who were brought up from Georgia are cleaning rooms for almost half the salary of the longtime employees, plus they don't receive benefits. The longtime housekeepers did.
Schultz isn't the only one who is disgruntled with the management who has tossed out loyalty in the name of the bottom dollar. The mayor of Boston is calling the move "crude business" and hundreds turned out to protest outside the Hyatt Regency Boston last Thursday. This Boston Globe article that outlines the controversy also states that there is talk that people should boycott the Hyatt hotels that practice such dirty business.
Along with not knowing much about fair play, it seems that the management of those Hyatt hotels should consider this: If part of what one pays for at a higher end hotel is great service, cutting corners on salaries of those people who clean drinking glasses and the toilets may not be the best plan. Remember those hotel drinking glass horror stories that came out two years ago?
Filed under: Activism, Business, Stories, United States, Hotels and Accommodations, News













Reader Comments (Page 1 of 1)
Boycott Hyatt Sep 22nd 2009 9:30PM
Everyone, please watch this two minute news story to get the full story on what happened to these Hyatt housekeepers
http://www.hyattboycott.com/News/News.php?id=511725265053472786
You'll understand the call to boycott Hyatt after watching this video. Please take a moment to sign the petition after you watch the video.
Thanks
former hyatt employee Sep 26th 2009 8:59AM
This does not surprise me AT ALL.
I worked at the Hyatt Regency in San Francsico, and about a year and a half ago, they brought in a new general manager whose first order of business was to start canning people left and right - the first sentence he said in his speech when he came on board and met the new staff was "I'm not here to make friends."
He fired people who had worked there sice 1973, so it was no surprise when my number came up and I lost my job - I'd never done anything wrong, never had a writeup, but that was it.