.....she sees a passenger on his cell phone talking and says, "Sir, you need to turn your cell phone off!"
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The whole electronic device "issue" needs to be addressed by the FAA. An Inspector needs to out there, behind me, in the aisle, issuing fines on random flights.
A few months ago, prior to landing, I was doing my safety check up the aisle and someone was already on their phone chatting away at the 10,000 feet level. Unbelievable!
Also had a young woman hiding her blackberry under her magazine after numerous announcements had been made. I politely told her to turn if off. I took my jumpseat and buckled in. I could see from my jumpseat that she turned it on AGAIN. Whereby I got out of my jumpseat and said, "Turn it off or I'll notify the Captain!!" She huffed and threw it in her purse.

I try NOT to let things turn into pet peeves doing this job. But, this one challenges me and my customer service skills daily. Politeness doesnt work anymore when asked to follow FAA mandated regulations. I simply stand there, they see that I'm not leaving until they turn off the device. You have to outsmart them, come up from behind. Ask to see if their Ipods are off because they place it face down on their laps.

Thank you for posting this as it will become apart of my verbal instructions in the aisle:

When I shared the above story with a fellow coworker, he wrote...

This lack of compliance causes me concern for a couple of good reasons. First, it establishes that some passengers see flight attendant instructions as optional--and they're mandatory. That mandatory aspect is for everyone's safety in an emergency, and in order to be effective, that authority covers every instruction they give.

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