I do believe part of the point of this article was that nobody had told her about the 1-hour rule. If she had known not only about the "recommended" 2-hours, but also about the mandatory 1-hour check in, then she would be at fault. The fact of the matter is it was not posted and she was only 60 SECONDS late. It's ridiculous. What does her being a college student have to do with this anyway? Do I sense a little prejudice about college kids? Irresponsible, disrespectful little brats? You, sir, are ignorant.

Very true. 99% of the rules that airlines have to follow are mandated by the government, and we all now how efficient they are. As far as delays, what do people think airlines are? When there are thousands of ariplanes flying and the weather is terrible, guess what, there will be problems. Machines break, and things go wrong. I work in this business and i can tell you nobody is playing games with customers, we all do our best everyday to make things happen, but some things are out of our control.

SJ first of Id like to thank your vivid sense of imagination in reading into things. Where do you get anything out of what i wrote that I have a disdain for college students? I was one, and have kids in college. I mentioned it because it was mentioned in the article, and its nice to know that you can view someone as ignorant because they dont subscribe to your point of view, oh well she was only 60 seconds late> lets apply that elsewhere, "Well officer I only stole one pack of gum", But teacher I only missed an A by one point. Every international flight I take, if you book on line you are told/reminded no less than 3 times to be there 2 hours prior to departure, she tried to push her luck, or maybe she is always late,I don't know, maybe she just had some bad luck that day. The point is now she knows