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Reader Comments (Page 1 of 1)
2-26-2009 @ 4:25PM
Shawn said...
Doesn't a business have the right to refuse service to anyone? He's a problem customer in that his incompetence wastes the airlines time and money. Since they are not a public service, they should be allowed to not sell him a ticket in the future.
That said, a good attendant would have asked what the problem was at which point I hope he would admit to not knowing how to turn off his phone. So then a 9 year old kid next to him could teach him how.
So really, all things considered I blame him for not flagging down an attendant and pointing out how he needed help to comply. And I would not sell him a ticket in the future either.
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