An open letter to US Airways

Click on a label to read posts from that part of the world.

A letter to management with not-so-hot grammar, from a Y-class consumer, and, finally, summarized with 'I'm not even thinking of giving you another chance' is likely to have zero result (regular advice on these types of letters is always keep the door open).

The ~rationale behind their zone boarding process (first hit from google for 'boarding zone "us airways"' - doesn't seem all that insane.
http://www.usairways.com/awa/content/traveltools/checkin/airportcheckin/boarding_process.aspx

1-08-2009 @ 5:42PM

Matthew O'Connor said...

^ I totally agree.

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