Galley Gossip: Where did the service go?

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12-31-2008 @ 12:24PM

Mark said...

Heather,

I love reading your posts. I fly 4-5 times a year, and I'm amazed that most passengers can't figure out that if they want to be treated with respect and courtesy, they need to show that behavior first! I've never had an experience with a rude FA, but that's because I realize that I'm not the only person on that aircraft, and the FA's have anywhere from 50 to 300 other passengers to take care of besides me.

I just returned from a trip to China where I flew your airline STL-ORD-NRT and NRT-LAX-STL, and the FA's did a great job all the way!

I too, miss the "good old days" of flying. But don't be to hard on the ex TWA flight attendant. Through no fault of hers, or any other TWA employee, they lost their careers because of the shyster Carl Icahn. He also took down Ozark, so he could fatten up his wallet. Everyone here in STL misses the glory days of TWA when we had daily non-stops to LGW and CDG, and in the summer, FCO. Quite a change compared to now, when AA only has about 50 flights a day, with the rest being codeshare on Embraers.

Thanks for your posts, keep up the good work, and have a Happy New Year!

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