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Reader Comments (Page 1 of 1)
12-30-2008 @ 2:41AM
Bruce said...
If you think the U.S. domestic airlines are crappy, wait 'til you try dealing with the foreiign carriers! A recent experience with Mexicana where a confusing online booking engine ended up changing the return date for a round trip flight ultimately resulted in a $200 change fee being imposed, and then I couldn't even book the same fare working with the "customer service" agent, because "that is an online offer only". Final result? Paying MORE THAN TWICE what the flight was originally quoted, just to change a computer error. Will this be the last time I fly with them? You'd better believe it!