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Reader Comments (Page 1 of 1)
12-28-2008 @ 7:52PM
Bruce said...
I don't mind airlines paying the fare difference by voucher, but the change fee is just another example of anti-consumer behavior on the part of legacy airlines. As soon as I exhaust my frequent flyer miles and elite status, I will try to avoid buying from them as much as possible because of policies like these. Maybe Continental, Delta, US, Airways, Northwest, and American should take a look at GM, Ford, and Chrysler and see where years of anti-consumer behavior might leave them.
Reply
12-29-2008 @ 9:33PM
lupe said...
wow bruce...i like that!
12-30-2008 @ 12:13AM
duffy said...
FlyForHalf.com Dont pay to much use vouchers and promo codes from airlines to fly for half
12-30-2008 @ 2:41AM
Bruce said...
If you think the U.S. domestic airlines are crappy, wait 'til you try dealing with the foreiign carriers! A recent experience with Mexicana where a confusing online booking engine ended up changing the return date for a round trip flight ultimately resulted in a $200 change fee being imposed, and then I couldn't even book the same fare working with the "customer service" agent, because "that is an online offer only". Final result? Paying MORE THAN TWICE what the flight was originally quoted, just to change a computer error. Will this be the last time I fly with them? You'd better believe it!