I really sypathise with how hard your job is. I always feel so sorry for the hosties on Bf's flights if they are rushed off their feet, but I have seen some simply horrible abuse of the power that some of these hosties have too.

It never seems to be the senior ones in general, but if I'm honest, on 40-50% of the flights I do, there seems to be maybe one crew member with an attitude problem. Thankfully it has never been directed at me, but I see it and cringe internally. I can only imagine how much of an impression that these few people leave on the passengers who witness it, even the ones at whom it's not directed.

I admire you guys. I KNOW that I'd be no good at the job. I KNOW I'd be the one losing my cool with passengers when they ring the bell the fourth time asking you to tell off their obnoxious child for refusing to wear their seatbelt, that is why I would never apply to do it.

I watched vividly remember one member of cabin crew verbally berrating a man, in the way an over-bearing, sarcastic mother might scold a child, when he walked accross my extra leg room space to get to the loo, and he looked totally humiliated. It was annoying that he'd done it, but I do think that this particular lady went way overboard.

It feels like any complaint that's made on here is met with defensive annoyance, when maybe open honesty that sometimes the industry does get things wrong would be better. We are only human after all!

That said. I enjoyed reading your post, and thanks for the ideas!

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