JetBlue Airlines is postponing grand opening of new JFK terminal

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10-02-2008 @ 8:55AM

sloane said...

I've read so many negative reviews of Jet Blue, but personally, my experience has mostly been very good...They're definitely my first choice of airline to fly - (leg room, digital tvs, and friendly service - and uh..fewer old people flying who slow down the lines with their two huge roller suitcases? I feel like maybe those people are on AA..)

Dr. Tantillo (’the marketing doctor’) has a blog on branding ( http://blog.marketingdoctor.tv) and did two posts a while back criticizing JetBlue for their sneaky/deceptive frequent flyer program (miles expire - but this isn't made clear up-front) and well-publicized gaffes.

Links to JetBlue posts on Tantillo blog:

http://blog.marketingdoctor.tv/2008/05/07/tantillo-on-the-news-jetblue-needs-to-remember-its-customers.aspx

http://blog.marketingdoctor.tv/2008/05/14/jetblue-again.aspx

Here's hoping that the opening will go off well and that operations won't be interrupted...

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