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JetBlue crew has woman arrested over video of fighting passengers
A Las Vegas woman was hauled off a JetBlue flight in handcuffs last week for shooting video of two other passengers having a loud argument.Marilyn Parver of Las Vegas says that after settling the altercation, started by a male passenger arguing with the mother of an unruly kid, JetBlue crew members combed the cabin asking for witnesses. When Parver told crew members that she had filmed the fracas, they brought her back to the galley to view the video. They then asked Parver to delete the footage.
She refused.
As she recounts what followed to a Las Vegas area newspaper, the crew accused her of intending to put the film on YouTube. They said she had illegally operated an electronic device during the flight (though the plane was at cruising altitude).
Crew members then said a directive had come from the captain ordering her to delete the film.
Parver, 56, asked to speak to the captain. The crew refused. They said if she didn't delete the video, federal agents would be waiting for her when the plane landed in Vegas.
They were. Declining to give in, Parver was taken into custody and led off the plane. Somewhere between the plane and the arrivals counter, Parver says, the charges against her had ballooned into taking video footage of the cockpit (because those doors are always open), the galley and other parts of the plane.
The Feds, the TSA and a JetBlue representative looked at the video and decided it was harmless. Still, the JetBlue rep demanded that the video be deleted or Parver would be banned from future JetBlue flights and her name circulated among other airlines as a undesirable passenger.
It all ended pretty badly for Parver. The authorities were about to let her go when she made the mistake of demanding people's names. A Vegas police officer told her to leave or be arrested. She said, "Arrest me."
Parver went to jail -- though it looks like she wasn't arrested -- before her husband arrived and sprung her.
JetBlue Airlines says it is looking into the incident. Parver has sent angry letters to the airline, the TSA and a host of other agencies.
Filed under: Airlines, Consumer Activism
Reader Comments (Page 9 of 9)
heidi Aug 17th 2008 6:29PM
to everyone that sent me a comment the woman is a stupid scumbag, you are not supposed to videotape on a plane, you are supposed to abide by rules and regulations, she should be in jail. too many people get away with too much that is a problem in our country.
Sandra Aug 17th 2008 7:31PM
Heidi - other posters have asked you to back up your very assertive comments regarding the unlawfulness of Mrs. Parver's video, but you just keep spewing the same statements. There is no law against what she did, and no airline has ever said that the public is not permitted to video or photograph during flight, so there isn't a regulation either. There may be a regulation against photographing the flight crew as one poster mentioned previously, but one would think if that is true that it would be mentioned in pre-flight instructions along with every other prohibition that they do cover. Why are your knickers in such a twist over the video the woman took as opposed to the draconian actions of the airline crew and various "authorities"? From your harsh statements, I'm willing to bet that one day soon someone will step all over your toes, and you'll run your mouth and get carted off, screaming all the way about the abuse.
Elliot M Vanetzian Jr Aug 17th 2008 8:41PM
The Parvar video taping is allowed in a public place under her First Amendment Rights, as long as the PED policy was stated prior to take-off. But this is obvious. Airlines and its employees such as flight crews can be subject to Constitutional Rights Violations for the First and Fourth Amendments in this case and the reason the airlne is "Public" which equals the Fourth Amendment, the public is the "Passenger", so if this case was to see a court it would be Federal and the flight crew would be subject to violating the First and Fourth Amendments, plus failing to read all applicable FAA Circulars and conducting themselves properley in this situation. Remember the airline is a public enitity and is subject to public policy that is not unreasonable. So it is not unreasonable to be video taped by another party in public as long as you do not record conversations or make publication of your video, you can not publish nude video on the internet of any body that you have video taped in public under Title III in the Federal Laws under the Constitition. Mrs. Parvar had ever right to her tape. The airline JetBlue will have to suffer for its poor judgement.
Lloyd Aug 17th 2008 10:07PM
Gastapo TSA and airlines no longer care about the public or their customers. They could care less about providing a service. And it will stay this way as long as the public is willing to allow themselves to be treated like trash. I hope she sues Jet blue and the police for a false arrest and the terroristic threats they made against her.
w67 Aug 18th 2008 6:59AM
The cockpit door was always open?
May be it's the reason why the captain wanted her to delete the record ...
elo Mar 29th 2009 11:29AM
Dr. Tantillo ('the marketing doctor') has a branding blog ( http://blog.marketindoctor.tv) on which he's twice done critical posts of JetBlue.
http://blog.marketingdoctor.tv/2008/05/14/jetblue-again.aspx
http://blog.marketingdoctor.tv/2008/05/07/tantillo-on-the-news-jetblue-needs-to-remember-its-customers.aspx
I can concede some points..but personally, Nearly all of my JetBlue experiences have been positive, and they are my first choice of airline to fly...(leg room, digital tvs, and friendly service - and uh..fewer old people flying who slow down the lines with their two huge roller suitcases? I feel like maybe those people are on AA..) - but it's unfortunate that JetBlue staff had this sort of reaction to the videotape.
Had the videotape been posted, there's no reason that it necessarily would have marred JetBlue's name. The altercation is in no way specifically tied to JetBlue and the service they provide - from the sounds of it, it's just a glimpse into the horrors or traveling with strangers in tight places, thousands of feet and hours from an exit with no chance of escape..) - It would smart of them Not to suppress this video/story and just enjoy the fact that it gets a younger/less-known company more visibility/more talked about.
Elliot M Vanetzian Jr Aug 18th 2008 6:45PM
For those people who are uninformed since 911 the changes in cockpit and cabin procedures Part 121.135 and 121.335 flight crews and cabin crews work together and one person is assigned the key for entering and exiting the cockpit , the cockpit also has an automatic locking system which prevents anyone from entering. The standard operating procedures are close the cockpit door 5 mins before departure and only open or close the door when going to the men's room or ladies room. The remains closed until the airplane is at the gate of its destination. Now if by JetBlues admission that the door was open during this event the FAA FSDO of Garden City New York should be investigating this too, because its a clear violation of FAA and Air Carrier Operational Standards, I am sure Unit C is working on this as we speak. Now again the video taping in a public place is allowed under the First Amendment for those of us who live in the United States and care to read the Constitution and understand it. Furthermore, for those people who believe video taping on an airplane that is considered a public place "Your Wrong", please check out Youtube, you will find pilots, flight attendents and passengers who have video taped their trips, so try that on. Lastly, the people complain about other people not having a life, its time buddy, you find yours, because, I don't think you have a good handle about the subject matter. So let me explain JetBlue abused their powers and now they need to be held accountable for their poor judgements. The flying public is entitled to any and all the rights they have on the ground and as they do aloft. I hope Parvar sues the hell out of them to teach them a constititional lesson.
flycal Aug 19th 2008 6:02PM
I never fly JetBlue because of the way they treat passengers - they have that reputation.
Kevin Aug 19th 2008 6:49PM
Here is a link to the story that has an interview with the woman.
http://iagblog.podomatic.com/entry/2008-08-15T12_14_47-07_00
She explains that she was using her camera to take pictures out the window when the argument caught her attention. Her daughter and young grandchild will be flying soon. She took the video to show her daughter how upset some people can get with young children.
Truth or not, that all makes sense to me.
Whatever her reason for making the tape, it sounds like she was bullied afterwards. When people have to make threats to back up their demands, they usually have no legal basis.
She doesn't even sound like she wants to get the lawyers involved. She states that in an interview. I'm glad there are people out there who stand up to bullies.
I understand the airlines wanting to protect their employees and passengers. This case is way above and beyond that though.
Chris Nov 9th 2008 3:51AM
Mrs. Parver is incorrect in her unmitigated assault against JetBlue for several reasons:
By her own account, Mrs. Parver delineates that the altercation between the passengers was handled professionally by the cabin crew. “ I think the Jet Blue crew actually handled the first altercation very well, I never heard another sound from the child or the angry adults.” By her own account, Mrs. Parver indicates the competence of the crew in resolving disagreements. She provides no evidence that the crew did not treat her in the same manner.
Non-compliance with the cabin crew’s directive could impede their ability to diffuse potentially violent , disruptive or dangerous passengers. The presence of a video camera could escalate the incident to air rage, thus jeopardizing the safety of all passengers and crew resulting in injury, property damage, or death.
Unauthorized videotaping of passengers and airline employees is a violation of privacy, and videotaping flight crews in the process of performing their duties is a violation of FAA law. Moreover, Mrs. Paver’s non-compliance with the crew’s request to delete un-authorized images further characterizes Mrs. Paver as obstinate. Accordingly, her character and demeanor can be deemed threatening to the safety and comfort of crew and passengers.
In the age of heightened security, airline employees have the right to elicit local authorities when a passenger is classified a threat, of which Mrs. Parver was deemed by the cabin crew . When detained on the ground, Parver had ample opportunity to remove herself from the situation which she created and perpetuated. According to Parver’s own account, when presented with the choice by the police of either leaving the terminal or being arrested, Mrs. Parver responded with, “then arrest me.”
Unfortunately, Mrs. Parver does not have a lawsuit, but rather a bone to pick. Personally, I would not want her on my flight, and Jet Blue has every legal and moral right to place her on a no-fly list.