FYI: Each storage area on every type of airplane has a weight limit when it is certified by the FAA.

I understand the attendant's point of view. I have a friend that works for American Airlines driving a shuttle. They were required to take a physical fitness test that required them to stow a 50 lb. suitcase in an overhead bin.

I think that since this is done on the shuttles for passengers, it is gives the impression that this is also an option on the plane. Perhaps this is part of the confusion?

No, my friend could not do the 50 lb lift and was reassigned to a job with less pay potential.

I'm tired of people in the service industry complaining about performing services. Yes, the author had a point about people packing too much, but there are problems with all types of jobs. The great thing about this country is that you can choose where to work. So if you don't like having to deal with crazy passenger requests - get a new job and stop all the whining! Be happy that in this slow economy you still have a job.

Well, ratio of 1 / 50 could be like asking one woman to upload 50 different bags. I am a news reporter. I have to lug the camera sometimes for the camera man. I don't like it much either, I also don't like all of the people or places I have to be. I do want to keep my job. When I taught school the ratio was about 1/50
and adults are no easier than children, but you only see the obnoxious passengers for a finite number of hours on your flight. I had little Terry for an entire semester and I had to physically pick up the children when they fell or when storms flooded the sidewalk, those little people weren't objects I could drop.