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Galley Gossip: Flight Attendants Walk off the Plane

"Why in the world did you bid that!" I asked my mother, who is also a flight attendant (yeah, I know, it's a bit of a freak show over here), when she told me about her nightmare trip from New York to Miami. "I haven't worked that route in years."
The New York to Miami flight is by far one of the worst trips to work if you're a flight attendant, which is why, I imagine, when it comes to seniority, it tends to go a little junior.
"It looked good on paper," my mother said, who is not all that junior, even though she is junior to me. And then she went on to tell me all about the irate passenger who freaked out when she, my mother, also a flight attendant, asked the passenger to put her very large purse (not that size matters) in the overhead bin, a purse that was lying on the floor in the bulkhead row, the same bulkhead row the flight attendant making the announcement kept referring to in her PA, the one that distinctly states carry-on items may not block aisles or exits and may not be placed on the floor at the first row of each cabin.
"You've got to stop working those flights!" I said, interrupting yet another story about another irate passenger. How many were there you ask? I lost count. I was too stressed out just listening to her talk to pay attention.
Really, I do not know what it is about that particular route that makes it so unenjoyable to work, but the New York - Miami crowd is tough, which is why I stopped working that flight as soon as I had enough seniority to hold something else, something better, something good, something flying west like San Diego, Seattle, Los Angeles, or San Francisco - simply put, something with a lot less drama. I take pride in being nice and polite to my passengers. I actually enjoy providing a good service. But that's not always so easy to do from New York to Miami. Trust me, those flights can get ugly - very very ugly! And since I don't do ugly, not anymore, it's off to another destination for me.
Hey, just being honest here. That's all
With that said, imagine how unsurprised I was to hear about the New York - Miami flight on Sunday night where the crew refused to work the flight due to the hostile environment. Apparently the crew was late to the gate. No where does it mention WHY the crew was late, but they could have been late for several reasons, like a late inbound flight they were working, or perhaps the original crew went illegal and this crew was called out at the last minute, who knows, but whatever the reason, they arrived on the scene over an hour late and passengers booed and things just got ugly.
Trust me, it takes a lot to make the crew walk off an airplane. I've never seen in it 13 years. Flight attendants, for the most part, are pleasers, which means they would never do anything that would put their job in jeopardy (like walking off a flight), so that hostile environment must have been pretty darn bad, much more hostile than you and I could ever imagine. And so they walked.
Of course I can't help but wonder how far those flight attendants walked? Did they just walk off the airplane and go to flight operations or did they actually go all the way home? And more importantly, did they ever come back?
Honestly, if this were any other flight going to any other destination, I wouldn't believe what I was reading either. But this was a New York - Miami flight, therefore I believe, I truly believe that things got so bad the flight attendants broke down and disappeared. Something tells me you might actually see those flight attendants still walking, walking in a daze down the side of the road, a rag tag bunch wearing navy blue polyester and pulling their Travelpros behind them. Poor things. So if you happen to see a worn out group of four or five dressed in blue, show the love and honk your horn!
BEEP BEEP!
And while you're at it, go ahead and show the love to all of your flight attendants! And we'll show the love right back. Happy travels to all and to all a good flight.
Filed under: Airlines, Galley Gossip















Reader Comments (Page 1 of 1)
jamie Jul 10th 2008 11:19AM
wow, looks like sex on the beach in Dubai is where all the blogging is.....
joe Jul 10th 2008 11:23AM
am i doing this right
Cami Rice Jul 10th 2008 12:16PM
Heather--I love your blog! I'm an AA IMA based F/A. Keep on writing girl!
Alejandro Sep 12th 2008 6:58PM
Please you cannot even serve a diet coke, loser. Get to the swing club your late for your gang bang. They gave you your job back? I cannot believe that.
missgocart Jul 10th 2008 7:22PM
Heather, you are so right on. Florida flights are notorious with my company as well. People are so quick to vilify flight attendants but they don't realize how trying things can get for us at times. Thank you for giving us a voice and letting our side of things be heard.
ALM Jul 10th 2008 7:37PM
I believe it! I'm currently sitting airport standby (On call, in the airport for a 5 hour stretch, just in case an emergency comes up and they need a replacement F/A with no advance notice, for those of you who don't know...) and a flight attendant (who shall remain nameless) came in who had been assaulted by a passenger going into Ft. Lauderdale last night. The F/A asked the pax to turn her phone off, and the woman grabbed our F/A by the hair, pulled the F/A into her lap, and got off at least 2 solid punches at our F/A's face. You should see the black eye our F/A was sporting! The police met the plane and the woman was taken off in handcuffs, but the damage was already done. And a similar situation occurred on Jet Blue around 3 weeks ago when a F/A asked a pax to stop smoking. They diverted to Denver, I think...
Jamar Jul 12th 2008 10:24PM
How about a few more examples (just out of curiosity)? I've never flown (as a passenger) that route before so I don't know. (I always thought that flying one of the routes that used turboprops were the worst- then again, I'm always afraid that one of the propeller blades is going to fly off the thing, and the logical trajectory seems to be the jumpseat... maybe I'm a tad paranoid)
bil Jul 13th 2008 1:52AM
I work as a flight attendant and would rather do the Friday and Saturday night hooker flights to Vegas than one flight from New York to ANYWHERE in Florida.
melinda Jul 19th 2008 9:14PM
I was based in MIA for 4 years when i first started flying(32 yrs and counting)talk about a wild experience...never a dull moment..and its why now i only fly east-west...only thing close to that would be montral-miami...yikes...
melinda Jul 19th 2008 9:18PM
when i was a new hire i was sent to MIA....for 4 yrs all i did was up and down east coast....its definiatley an experience....only thing top compare is miami- montreal....holy cow..lol
nukediver Jul 25th 2008 9:26AM
I fly FLL to EWR a lot and that's not much better than Miami to NY. Yikes, what is it about the East coast routes that brings out the worst in people? The last time I flew that route, I helped get people in their seats, because the poor flight attendant was so stressed! I'm only a passenger, but I couldn't just sit there and watch; these people were just RUDE!.