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Galley Gossip: Airline Bashing, bringing the world together

"So what do you do for a living?" asks...oh...whoever it is asking that day, which on this day happened to be a client of my husband, a very important client with a very impressive job.
"I'm a flight attendant," I say with a smile.
The two second pause, that's usually the initial response from the person asking the question about my job. During this never ending pause, I always find myself holding my breath, because the pause is always followed by one of two responses, and nine times out of ten it's not the good response.
- The good response: Is full of excitement and ends with an exclamation mark. It goes something like this; "I've always wanted to be a flight attendant!" or "My sister is a flight attendant!" And always leads to a very nice conversation about travel, which then leads to other interesting topics related to travel.
- The bad response: Always starts with the same four words, "On my last flight..." which is then followed by another pause, accompanied with a weird look, which of course leads to a very bad story about the last flight. Needless to say, the conversation usually doesn't go so well after this. How can it? I've now been linked to the worst flight this person has ever had. No matter how well we'd just been getting along.
"Computers," said a friend, and CEO of a well known watch company that I worked for thirteen years ago. "I always tell people I'm in computers and then they leave me alone. Try it."
"Oh I hate telling people what I do for a living," said Mark, a fellow coworker, as we stood in the first class galley of a New York to Los Angeles flight, a flight I wasn't working. We were talking about the job, and what people tend to think of those of us who do the job, which is the main reason Mark hates talking about the job with those who work on the ground.
Flight attendants aren't the only ones who dread talking about it. On a flight a few years back, when things weren't nearly as bad as they are now in the aviation industry, a super 80 co-pilot once confessed, "I never wear my uniform outside the house. I don't want my neighbors knowing what I do for a living. When I get to the airport I change clothes."
"Really?" I asked the first officer who, at the time, seemed a little...well...weird. I mean this was a pilot - A PILOT! Something to be proud of.
Now, years later, I often think of that guy when I'm dressed in my uniform and not on the airplane, the guy who may not have been so weird after all. Perhaps somehow he knew something about the future of aviation we could not imagine back then when things were...well...good, even though back then we still didn't think things were all that great.
Like most flight attendants, I miss the good old days, but I still love my job, even if I'm selling sandwiches down the aisle and constantly apologizing because we don't have this and we don't have that to a full flight of miserably cramped passengers. Otherwise I wouldn't do it. I certainly don't have to do it. Really, I don't. I want to do it and I like doing it. Which is why I'm going to tell you something I told my husband five years ago while we were seated across a dimly lit table from each other on our second date. I won't quit. Ever! Oh yeah, I'll be one of the ones using the drink cart like a walker forty years from now. Why? Because I love my job, remember? So it's a shame that talking about the job has become such a sore spot with so many people.
"You're the new whipping girl," said Margo Candela, one of my few friends who does not work at 35,000 feet for a living. She said that after I had told her how people usually react when I tell them I'm a flight attendant.
"Whipping girl?" I repeated, because this was news to me. I'd never been called that before. In fact, I've been called everything BUT that, so whipping girl sounded nice, for a change, and also kind of exciting. "Whipping girl," I said again, because I just liked saying it, and couldn't stop saying it, as I imagined myself, the girl, actually holding the whip, as I stood in the aisle surrounded by passengers. "So what do you mean, exactly, by whipping girl?" I asked Margo, even though I had a pretty good idea what she meant, which I knew wasn't at all like what I was fantasizing about.
"What I mean," said Margo, the writer. "Is nowadays the dislike for airlines and ticket prices are the only thing people can agree on. It brings the world together. Trashing airlines, customer service, you name it, is a fairly safe and enthusiastic topic of conversation. For instance, I won't talk religion or politics with some people, but airline complaints are fair game."
It was an ah-ha moment. Everything Margo said made sense. And guess what, she actually made me feel better, so much better, in fact, I could go on with my day and face whatever negativity that might come my way with a first class smile on my face.
So go ahead, say what you like about me, my job, my coworkers, it's okay. Because we're doing great things with our lives. Yeah, I said it, great things, people! I mean how many of you are actually bringing this crazy mixed up world together by creating a unified hatred not based on religion, race, or political belief, but by working in an industry that's struggling just to stay afloat? I mean who would have thought that one job could spark so much emotion? From so many people. And from all walks of life!
Now seriously, why can't we all just get along?
Please!
Because we're all stuck in the flying tube together.
Filed under: Food and Drink, Airlines, Transportation, Galley Gossip











Reader Comments (Page 6 of 6)
rueben b. ok Jul 9th 2008 1:58AM
as far as my thoughts/experiences go, i admire th flight attendant-especially back in the '70's when they were all very pretty. know its not fair, but i always think of the FA as a chick really fun to party with and very sexual. Guess its cuz back "in the day" , i've had many fun and sexual encounters with flight attendants. the last being in the mid '90's from one who worked at Southwest airlines whom i met in a Chicago niteclub--her name was Jenifer-won't reveal her last name-but she was fun all nite. wheww, won't ever forget her. Also back in'70's friend of mine's wife became a stewardess--I thought then--wow way off in other cities where no one knows what you do, staying in hotels and partying--marriage didn't last long after this. Sorry, guess i'm male chauvinist, but I just think sexuality when you tell me you are a stewardess--just past experiences i guess. but that is good!!!!!
anita dunaway Jul 9th 2008 2:05AM
Well, at least you don't have to tell people that you are a breeder, Either they get this puzzled look on their faces, or make a nasty joke about it, I love my dogs, and really enjoy all the different clinets that seem to come to my place,
IsThataPistolinYourPocket Jul 9th 2008 2:56AM
Count your blessings. Y'all could be unemployed at any time.
David Jul 9th 2008 3:18AM
I love dating flight attendants. Usually the sex wild and diverse and the rendezvous are fantastic. They really know how to live.
Raeesah Jul 17th 2008 4:44AM
I worked for NYC Transit Authority for ten years,excited for the 1st four years although we have no control over our lives any more and cant commit to anything except the job due to the fact that every six months our schedules and locations change according to seniority,i inevitably began feeling like a prisoner to my job because i sat in a box for 8hours a day being badgered by angry people who hate their lives and lucky me to be the first human they had to see on their way to the jobs they hate to attend.Our bathrooms looked like a cut from an old movie with rats and waterbugs and filthy vagabonds some who were homeless excons and mentally deranged individuals who preyed on us at night. To top it off ignorant supervisory staff with ghetto mentality. People who were hired before the TA had standards or required any formal education but were promoted simply by taking an exam or knowing someone on top..best paying job i have ever had but the worst job ever for a humanitarian. It made me hate to see and speak to people, that job brought the worst out of people. Once a man urinated into the whole where customers put their money for me to give them their metrocards just because he missed his train..He blamed me for making him miss it, Pissed off literally and my supervisor told me to clean it up and keep selling metrocards..So now i want to be a flight attendant..I think they have a great job and i want in..and fast..Kudos for all that suffer thru their days ,we all have to eat but i have finally come to a place where no amount of money is enough to make me suffer thru total humiliation again..The Token booth clerk..
Bill Smith Jul 9th 2008 4:01AM
The conversation goes like this !
What do you do for a living ?
I'm an expert
What are you an expert in ?
Whatever anyone pays me to do, they wouldn't pay me if I were not an expert at it
What are you being an expert at doing right at this moment ?
Travelling from A to B
Why ?
So that I can put it on my expenses for being an expert.
The conversation always ends here and I am left in peace and quiet for the rest of the journey
Mike F Jul 9th 2008 5:29AM
I never really took the time to consider the implications of 'what do you do for a living?' i understand the 'front of the house' and 'back of the house' mentalities. good point PG. i work in fast food, i'm a general manager for a Dominos in St Louis. Do you have any idea how many people are rude, inconsiderate, and downright ugly on the phone while trying to order a pizza? i mean come on, i'm about to make your dinner here. do you really wanna piss me off first? i've been in the industry for over 12 years and never once had an issue with an order being spit in etc, but there are individuals that receive 'special' comments in their customer files. Really people, you catch more flies with honey than you do with vinegar... Flight attendants have the honey pots!
Linda Jul 9th 2008 6:42AM
OK then, try being an aide in a nursing home. Work 8 to 16 hours a day only to be asked to work even more. Don't get me wrong I loe what I do,but, by most people am looked down on as just a grunt. I may be at the bottom of the totem pole so to speak,but, I'm the one taking care of your loved ones,because you couldn't. We are the ones making sure they're clean and eat properly and holding their hands when they're upset or sick.
LawyerChick Jul 9th 2008 9:59AM
Linda, IMHO you are doing God's work. The patients' family members should be thankful that you are there when they are not.
Liz Jul 9th 2008 11:35AM
i'm a receptionist. i would love to be a flight attendant. atleast then i wouldn't have to look at the same annoying people everyday. i would get to look at new annoying people everyday. lol
wanna trade?!?
Patrick Smith Jul 9th 2008 9:15PM
The F/As out there might get a kick from this column I did for Salon about a year and a half ago....
Flight attendants, stewardesses, trolly dollies and Singapore Girls
http://www.salon.com/tech/col/smith/2007/02/09/askthepilot220/
Donna Harrison Jul 17th 2008 1:10AM
Katherine, I am a flight attendant for a well known carrier. The reason the overseas airlines have all the updated new,cool planes and great service: because those airlines are subsidized by their country. For example,Singapore Airlines is probably the world's best airline. Their government "pays" them if they lose money and wants to keep them flying. It used to be that way in the 70's in the US. Now our government is out of it and that is why so many are going under. Have you noticed how many flight atts are on oversea airlines?? They have twice as many as US carriers! It's bare bones in the US to save money. We landed in Japan,and counted 22 to our 12 ! We looked like something the cat dragged in and they all looked great!
agulec Jul 12th 2008 3:47AM
Flight attendant, pilot, co-pilot, etc... - any airline industry is not bad. I always found it very exciting. My aunt was a flt attendant for years, almost died in a crash ... And now I work the industry as well. OK, I dont deal with passengers but cargo and yet there is still a lot of customer service... I love the planes. Every time I see "one of mine" take off, my hearts beats faster. There were two of my planes that crashed recently. I cried. I walked them few hours prior!!! But the key is - anytime anyone asked me what I do for a living and I told them - I load planes, balance them... they would not get it. It is unbelieveable what flies above our heads!!! But if there are negative responses to those asked who are flight attendants, pilots, etc - to me it is jealousy. They get to see the world although it is a hard job, harder than a lot can imagine and these people deserve a lot of respect for what they do, especially after 09/11....
KATE Jul 16th 2008 6:54PM
About a year ago a passenger in first class came into the galley as I was pouring his coke. he said, "It must be a real boring job pouring cokes everyday"! I replied, "In 40 years I have never had to do my real job". He asked, "What is that"? and I replied, "My job is to save your ass and I am quiet happy pouring cokes and serving meals the rest of my career"! He then looked puzzled and said, "I never looked at it that way" and returned to his seat.
John Sep 25th 2008 9:30PM
I fly a fair amount. I have enjoyed each and every flight, the flight attendants have all been polite, professional, friendly, courteous, and willing to assist, not only me, but everyone around me who has sought their assistance.
I supposse that there are those who might have had an issue with a flight attendant but it is the flight attendants who are in charge once you board that aircraft, period. I own my own company so I am acciustomed to giving the orders; but I realize on the aircraft I am the one required to assist and cooperate with the flight attendants. I do, I have no problems. A smile and a friendly "OK' by me elicits a smile and a friendly nod in return. To those who fly, "Try it, you'll like it."
Here to Clear Dec 30th 2008 3:13PM
What confuses me is why ANYONE would be rude on an airplane. If you can afford it, then why be in a foul mood? You get the quick way of traveling with complete strangers, in a tube full of FAs that love their job, whether ashamed or not (I know the feeling. High School Marching Band: I was ALWAYS glad to be in it, but it felt so weird to tell people I was in it that I just gave up on telling them). Keep a smile on your face. Be polite, whether you're in the mood or not. That talky passenger? If you're not in the mood to talk, BE POLITE. Tell him/her that you're tired or that you have a headache. Put in you earbuds BUT TURN THE VOLUME DOWN. You still want to be able to recognize the voices that are addressing you. FAs are in the aisles now with the carts. Take OUT your earbuds. Decide what you want. Then decide a back up, just in case they are out of what it was that you wanted. I hate rude people. Bad days are understood, but being rude is karma-worthy.
Michele Jan 26th 2009 1:04AM
I'm a Nurse and when I get asked medical questions I tell them to "put the lime in the coconut and call their Doctor in the morning"
jonathon Jan 28th 2009 9:27PM
I would like to think the fight attendents for taking care of all the rude. I drive a truck for living and thank god alot of them fly and keep our long roads alittle more safe but still have a bunch that sit on thier brains when they get behind the wheel of a car.