Click on a label to read posts from that part of the world.

Calling Spirit Airlines could lead innocent customers to phone sex

by Jeffrey White (RSS feed) on Jul 6th 2008 at 1:00PM

A few days ago Grant posted about Spirit Airlines' move to start charging for any seat reservation, including middle seats.

Barbara from Detroit was less than happy to learn about these seat charges, and recently called Spirit to complain.

As she recounts to the Consumerist, her first attempt to reach customer service resulted in talking to a representative based somewhere in Asia with a shaky understanding of American geography -- Michigan? Where's Michigan? She asked for a better customer service number, and the representative gave her...a phone sex line.

"I was more than startled," she said.

I bet.

Barbara did eventually get to another customer service agent, who promptly gave her another 800 (or 900?) number, where she was kept on hold for more than 30 minutes.

At least with the phone sex line she would have had someone to talk to....

Filed under: Airlines

Search Travel Deals

Add your comments

Your comments:

Remember me

E-Mail me when someone replies to this comment

Please keep your comments relevant to this blog entry. Email addresses are never displayed, but they are required to confirm your comments.

When you enter your name and email address, you'll be sent a link to confirm your comment, and a password. To leave another comment, just use that password.

To create a live link, simply type the URL (including http://) or email address and we will make it a live link for you. You can put up to 3 URLs in your comments. Line breaks and paragraphs are automatically converted — no need to use <p> or <br /> tags.