Galley Gossip: Snacks on the plane

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Reader Comments (Page 1 of 1)

7-03-2008 @ 12:54PM

ANB said...

Oh, please. Every single time a Galley Gossip feature comes up, it's always more of the same: seething and whining.

And endless, mind-boggling selfishness.

The only time you're ever feeling sorry is not because you feel for your customer, who is forced to stay hungry for the time of the flight, but because you feel sorry for yourself. For - imagine! - having to be polite with your passengers. Well, here's a newsflash: that's part of the job. If someone has to pretend he/she cares about your passengers, they should get off the aircraft and never come back to the service industry.

I don't want to make it personal, but it's because of flight attendants like this that the Airline Industry in the West has such disgraceful level of service. This humongous sense of entitlement is what's driving the arrogance, the rudeness, and the outrageous condescencion you face on a trip you pay north of a $1,000 for.

That's why any time I can, I will always choose Korean Air over Air Canada, Singapore Airlines over United, and Emirates over Lufthansa. Christ, I'll even choose Aeroflot, despite its safety record, just because most Russian flight attendants know what the real service is.

I'm seriously starting to wonder if it's possible to customize Gadling's appearance to disable certain sections on this otherwise great blog.

7-04-2008 @ 1:40PM

agnes Lopez said...

Well good for you that is why airline competition is all in the favor of the customer.
But yes as 20 yrs with AA i am also tired to say sorry no food no blanket no hotel room at my company expense ect..........
trust me most of us will love to go back to dishing meals and having amenities to offer our customers.
And it make it harder to digest that when we say sorry no and learn about Management getting huge bonuses.
Or when after helping some old lady putting her luggage up in the overhead bins and hurting your back you get denied medical pay.
So go on and go the way,but i enjoy that web site it actually make me smile and lighten my day.
Peace and safeflying

7-07-2008 @ 10:55AM

Ron said...

ANB, if you don't like it, don't read it.

And don't let the door hit you on the way out.

7-08-2008 @ 12:36AM

bill said...

thankfully you can choose to fly on korean or singapore versus u.s flagship carriers and anyone dumb enough to compare them without knowing the facts, is a boob. read agnes' blog after yours to 'maybe' get some insight into the industry. no one is kidding you that the product is still the same. take your money to the "asians' who fire their employees at age 30 and have them wear humiliating 'costumes' for customers like you. sure you may have noticed a little difference between the hotels in bangkok versus chicago. you pick the few last government subsidized carriers to compare to "us". p.s. you get what you pay for

7-09-2008 @ 11:08AM

jonnie said...

I hope ANB is on one of my flights when we run out of food. I won't say sorry to this person when i get to them. That way this person doesn't think i am being a horrible flight attendant. Come on, do you think flight attendants want to make 300 passengers flight miserable for 5hrs? Try walking in my shoes for 5hrs and i will try to walk in yours for 5hrs as well. I am sure neither one of our jobs are easy.

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