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Galley Gossip: Snacks on the plane
"Diet Coke," says the passenger after I ask him what he'd like to drink. While I'm filling a plastic glass full of ice, he asks the question I hoped he wouldn't ask, "Can I get a sandwich?"
"Oh...ummm...I'm sorry." I make a face, the I'm-sorry face, because I am sorry. Really, I am. I'm sorry I have to say I'm sorry all day long. "We ran out," I continue, and before I can tell him that we actually ran out of anything and everything edible on the airplane, he asks "What else do you have?"
I take a deep breath, because I really don't want to tell this guy we have nothing, not one thing, so I make the face again, the I'm-sorry face, and decide to make light of the situation. "Diet Coke. Sprite. Diet Sprite. Pepsi. Diet Pepsi. Orange juice. Apple Juice." He's looking at me like I'm crazy, so I make the face again, oh you know the one, and say, "I'm sorry, but we ran out of everything. There's no more food."
"What do you mean there's no more food!"
"We ran out of food," I say again, as I oh so gently place a can of Diet Coke and a glass of ice on his tray table. What I don't say is that we ran out of food hours ago, due to the fact the passengers were starving because of the hour and a half weather delay we took on the ground. What this passenger and I do not know, and will not know for another hour, is we're going to have another hour and a half delay in flight because the airport in New York is closed due to more bad weather . "Sorry," I say again, and I am, sorry I'm forced to say sorry all day long.
"This is ridiculous!"
I agree, it is ridiculus, but that's the way it is.
Last week Iva Skoch wrote about Passengers Revolting on a flight out of Beijing that was canceled due to weather. Fifty-two pasengers refused to leave the aircraft, so they slept on the plane for over twelve hours. "The biggest irony," Iva wrote, "And something I can't see happening on America's cash-strapped airlines, the flight attendants kept serving food and drinks to the protesters."
Well there are two reasons you won't see flight attendants in America serving drinks and food to "protesters" onboard a canceled flight throughout the night until the wee hours of the morning, when the airline is finally able to get people onboard another aircraft.
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No food. At least there's not enough to serve to everybody onboard. Sorry. These days flights aren't catered full. Why? Don't ask me. I'm just the messenger. But I'm sure it has something to do with those silly fuel prices. But who wants to eat airplane food that's been sitting on an airplane for hours anyway? We're talking astronaut food, people! We're talking there's a reason the fruit in first class doesn't turn brown by the end of the flight.
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No money. Flight attendants aren't making a dime until the aircraft door has been shut and the airplane has backed away from the gate. Now keep in mind we've already worked the first hour of our day for free, which is by far the most chaotic part of flight - boarding. And you're right, we did agree to work that first hour for free when we took the job, but there's no way, no freakin way, we'll work one hour more. Would you?
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Which brings me to the point of this post (there is one, I promise) - snacks. I'm talking food. You should bring some the next time you travel. At least something. Anything! An apple, a cereal bar, instant oatmeal, whatever.
I know exactly what you're thinking. Why should you have to bring your own food when you paid for a ticket? Because you paid for a seat. That's it. And as soon as you realize that, the better your flying experience will be. I'm sorry (always sorry) but that's the reality of the situation. Unfortunately traveling today is like a real life episode of Survivor. You never know what's going to happen next and you never know when you're going to eat again.
Oh I know it's inconvenient to pack food. Trust me, I'm right there with you, carrying a white plastic grocery bag full of Jiffy peanut butter to-go, a brown banana, two slices of multi-grain bread, and an old package of instant oatmeal, as I undress my way through security and make my way through the terminal - Just in case! Forget the clothes, the books, the DVD - pack the food! Mechanicals, weather delays, and cancellations do happen, and they happen often.
Take my five hour flight yesterday that turned into seven and a half hours of starvation for the people onboard who didn't bring food, or purchase food when they had the chance. Me, I had a chorizo and egg breakfast burrito from La Salsa at the San Diego airport early that morning and I was STILL starving by the end of that flight! I actually got down on my hands and knees and dug through a dirty first class cart looking for something, anything, to get me through the last hour. But there was nothing - not one thing to be had. Which is why most flight attendants I know always - ALWAYS - bring their own from home.
Oh hold on a sec, my cell is ringing... "Hello?"
"Flight Attendant Poole?" asks the stern voice on the other end.
Oh no. The company. What now? "Yes, this is flight attendant Poole."
"Your flight to San Francisco tonight has been delayed."
Filed under: Food and Drink, China, Airlines, Galley Gossip













Reader Comments (Page 2 of 2)
elena Jul 6th 2008 12:35AM
Something that travels well without a frig and is nutritious and tasty is cheese, crackers and an apple. Squeeze some lemon on the apple if you slice it at home and it will stay fresh.
Also, not generally known, but permitted on many airlines, is bringing your own wine. When you are through security many airports have wine bars, wine shops, and duty free shops that sell wine ( or liquor). It is legal to bring it on board to consume it, but the law requires that the Flight Attendant be allowed to open it and serve it to avoid any overserving. I work for an airline - they don't talk about this because they prefer that you buy their wine. Works good if you buy screwtop in case the crew is swamped. Also - try half bottles. This little picnic can make a long fkight more pleasant. Also safe is cured meats like prosciutto ham.
Jimmy Mack Jul 6th 2008 10:54AM
Isn't it amazing how riled up ANB gets because Heather has a pont of view regarding her occupation. She's funny, witty and dead-on but folks like ANB can't handle it. Through their postings (I read all of them) you can fell the animosity some passengers carry around with them. It's been my experience as a flight attendant that some passengers are sinply looking for a confrontation...sort of a negative attention thing, and a skilled F/A will never stoop and take the bait. Recently, some of my passengers have expressed how "outraged" they are, yet when I calmly explain the state of the economy and how it affects our industry, they get it. I don't use the phrase "I'm sorry" because "I" had nothing to do with the spike in oil, but I will take the time to talk and give them some perspective and some advice on what they should bring "next time." Why this has become a part of my job is another issue, but it takes real self-dignity and character to survive out there and most passengers realize it and respect it. Heather, keep at it!!
Jamar Jul 7th 2008 2:02AM
Speaking of China, something similar happened to me on my flight out of Shanghai (to Chicago) last week. Got on the plane at almost 4PM (original boarding time was 3PM- the inbound flight was late). Said that plane would take off in half an hour. Half an hour became three after a storm hit. No food was handed out, only drinks. (sigh) China has banned liquids/gels/etc altogether on airplanes (with the Olympics and all that they're being way too paranoid) so quite a few food items that I thought would be OK were in fact not. At least they did drinks.
And I missed my connecting flight to Nashville and had to sleep in the airport until the next morning (which is a mixed blessing because I had to go to Luggage Services to report something lost on that plane and wouldn't have been able to otherwise).
What a tangent, sorry.
painindnek Jul 7th 2008 7:49AM
Sorry Heather- time to shut up and do your job. And now, with the airline charging for every bag, purse personal item and pound, we need to bring our own food, just in case ???? Sure you can bring on food, you're not being charged by the bag.
Dave Jul 8th 2008 9:56AM
Well said!
imnottellingyou101 Jul 9th 2008 2:16AM
Travel day is always an.....inconvienient day :)
I have a really sensitive stomach, so I don't eat anything for a few hours before and nothing while in "transit" (at the airport, boarding, flying..all the way to the hotel) If I can do it, everyone can do it. A little fasting never killed anyone, I mean what are we talking about? 5, 6, 7 hours without food? You can't survive that? Give me a break!! Deal with it and promise yourself a hearty, delicious meal at your final destination! :)
G Jul 9th 2008 5:26AM
I fly at least once a week, and frankly not having food or the other amenities we used to have IS annoying, However, to take it out on the pilot or flight attendant is idiotic. I dont think the flight attendant you are getting upset with really has much say in what is stocked on the plane. The reality is that the airplane industry is floundering for the most part. You can complain all you want about being stuck for hours without food, but its going nowhere. Bring your own food and shut up, or at least share with someone who wasnt as bright as you. Its amazing how interesting that person next to you can be.
Marye Jul 17th 2008 8:46AM
I had no idea flight attendants don't get paid while on the ground. How do you do it??? The boarding process is hell for passengers, it must be the ninth circle of hell for flight attendants! Wow.
Loving your posts! First time reading them!