Delta institutes fuel surcharges on award flights -- who is next?

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6-28-2008 @ 1:13PM

james said...

Interesting posts. I agree with both, cowboy that there is no free lunch, and Brooks that a promise is a promise. Mostly, I really think that the airline rewards programs have cost the industry more than they gained from them, and that they were a bad business decision, fostered by competition, damned if you do damned if you don't.

I first started extensive travel after the Lockerbee disaster. Pan Am was giving away virtually giving away free travel through the awards program. I took 8 international trips in the process to europe and south american at a average flight cost of $250. r/t. The airline eventually went under of course, and I still had mileage that transferred to Delta when they took over the program. Pan Am had to generate business, but in the end, it really was their undoing I think.

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